API Documentation

General

Can server UP/DOWN alerts be sent as an SMS or Text Message to my phone?

Yes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]

Web Application and API Protection Quick-Start Guide

Total Uptime’s Web Application and API Protection (WAAP) is an extremely powerful tool to protect web applications at the edge of the Internet as opposed to right inside your datacenter. The WAF shields your network and applications from the ever increasing number of application-layer attacks and can also aid with compliance, like PCI, by helping […]

Creating a Maintenance Page for Site Uptime

There are times when your website must be taken down for routine maintenance or, in the event of a catastrophic failure of all your servers, must be restored from backup. In either event, a maintenance page is necessary to inform your customers of the reason the site is down and when you expect it to […]

Can I bring my own IPs / can you announce my subnets?

The answer is yes! Periodically we’re asked if customers can announce their own IP space / subnets on our platform. The answer is yes. We will need an LOA (Letter of Authorization) for your IP space, and it will need to be registered with any of the RIRs (Regional Internet Registries) like ARIN, RIPE, etc. […]

Can I upload a PFX certificate file?

What is a PFX Certificate file? A PFX certificate file, also known as PKCS #12, is a combined file that contains the server certificate, intermediate certificate as well as the matching private key and is password protected. These files are typically used on Windows systems and if you already have a certificate and key on […]

What Key types do you support?

For SSL Offload or Acceleration or to enable Web Application and API Protection with inspection of content behind a URL using HTTPS, you need to install your certificate and key onto our platform. That way we can decrypt to do inspections and optimizations. Periodically we’ll receive a support case where a specific type of key […]

How to Implement Connection Rate Limiting

Total Uptime offers an array of granular connection rate limiting options to protect almost any application type. Our advanced rate limit options can protect you at layer 7 to ensure your applications are always available to legitimate users. Best of all, it can be customized on a per-port basis. Rate limiting is available for ADC-as-a-Service […]

How to Enable HTTP/2 Support

Enabling HTTP/2 support is quite easy in the Total Uptime ADC-as-a-Service platform. In fact, if you’ve deployed SSL within the last few years, then HTTP/2 support is probably already active and ready to go on your packs in addition to HTTP/1.1. In this article we’ll discuss a little bit about the history and benefits of […]

Basic ADC-as-a-Service Configuration Walkthrough

Creating your first basic configuration to place a device behind the Total Uptime platform can be completed in 5 easy steps. Step 1 Log into the management panel and go to NETWORKING > CONFIGURATION BUILDER On this page you will see a wizard that will walk you through an initial configuration. Step 1 requires the […]

Enabling DUO with Total Uptime

If you’re enabling two-factor / 2FA in the Total Uptime management panel and you want to use DUO because you already use DUO elsewhere in your organization, these additional bits of information may be helpful in completing the configuration. The Total Uptime panel requires you to enter an Integration Key, Secret Key and Host Address […]