CORPORATE CONTACT INFORMATION

We don’t have fancy corporate offices that you can visit and see where your money is spent, but we do have many ways you can get in touch with us. Choose from any of these options, and we promise to be attentive and responsive.

Telephone:

  • +1 800.584.1514 USA Toll Free
  • +1 828.490.4290 USA Direct
  • +1 800.584.1514 Canada Toll Free
  • +1 647.247.5398 Canada Direct
  • +44 (0)330.808.0228 United Kingdom
  • +1 828.490.4290Other International
  • +1 888.584.1194Toll Free Fax

Sales or General Inquiries:

  • Phone: Choose number above, option 2
  • Hours: 8:30 AM to 5:00 PM Eastern Time (UTC-4)
  • Online: Please use form to the right.

TECHNICAL SUPPORT:

BILLING / ACCOUNTING:

MAILING ADDRESS:

  • Total Uptime Technologies LLC
  • Post Office Box 2228
  • Skyland, NC 28776
  • Overnight / Courier Address:
  • Total Uptime Technologies LLC
  • 1950 Hendersonville Road, #2228
  • Skyland, NC 28776

Abuse/Acceptable Use:

  • For issues concerning our network or inappropriate use of IP space (e.g. spam), please open a case for immediate investigation.
  • To reach the custodian of records, or for subpoena compliance, please open a case or fax: +1 888-584-1194.

30 Minute Response Form

Yes, it's true. We promise that if you fill out this form, we'll get back to you within 30 minutes (or less) between 8:30 AM and 8:00 PM Eastern Time (GMT-5), 7 days a week. Give it a try!