Get in touch

We’d love to hear from you

Our team is available 24×7×365 to help with any questions about our products or services.

General enquiries

Have a question? Send us a message and our team will get back to you promptly.

Request a demo

See our platform in action. Book time with our solutions team at your convenience.

Telephone

Sales or General Inquiries

Phone: +1 828 490 4290, then select option 2
Hours: Global availability
Online: Please book a demo

Technical Support

Phone: +1 828 490 4290, then select option 3
Hours: Global availability
Online: Click here to open a new ticket/case

Billing / Accounting

Phone: +1 828 490 4290, then select option 4
Online: Click here to open a new ticket/case
Hours: Global availability

Mailing Address

Total Uptime Technologies LLC
Post Office Box 2228
Skyland, NC 28776

Overnight / Courier Address:

Total Uptime Technologies LLC
1950 Hendersonville Road, #2228
Skyland, NC 28776

Abuse / Acceptable Use

For issues concerning our network or inappropriate use of IP space (e.g. spam), please open a case for immediate investigation.

To reach the custodian of records, or for subpoena compliance, please open a security/abuse case.

Have a sales-related question?

Email us

sales@totaluptime.com

Sounds pretty low-tech, doesn’t it? But we’re very customer-centric here at Total Uptime, and we totally get it if email is your preferred way to reach-out.

So if you don’t want to call or live chat, just shoot us an email! We’ll do our very best to get back to you in less than an hour between 8 AM and 8 PM Eastern Time, 7 days a week. Give it a try! We’d love to hear from you.

Note to customers: Please do not email us since this goes to our sales engineers, not to our support team. Use one of the contact methods on the left for any and all technical support inquiries so we can ensure you are taken care of right away.

Schedule a personalized demo

Book a Demo

Choose a time that works for you below. We promise, no sales-pitch, one of our technical engineers will show our capabilities and answer your questions.