We radically increase application availability,
performance, security and cloud integration.


Total Uptime eliminates the complexity of integrating, securing and managing today’s multi-cloud network. Our customers can proactively monitor and manage application availability, security, performance and automate network corrections to ensure continuous delivery of critical applications in real time.

Whether your IT infrastructure is on-premise, in a private cloud, public cloud, or a hybrid, there are significant challenges and costs associated with meeting internal and external customer demands for availability. Even the biggest public cloud providers suffer from frequent outages. We give our customers the tools to mitigate them quickly and easily.

Many customers say that we’re the company they wish they found several years ago. Generally, once you share your challenges, we can understand them and demonstrate our capabilities and our value proposition becomes pretty clear.


Who makes up the talent at Total Uptime?

  • We’re a global team of network engineers, software developers and other IT veterans
  • We have decades of hands-on experience in data center operations, network design and DevOps
  • We’re all passionate about uptime. (No joke: it’s all we do day and night, and we love it)
  • We truly enjoy solving network challenges with creative solutions


If you think these statements are just ‘marketing hype’, see what our customers have to say : )


Prior to our official launch in 2011, our founders began building a real and distributed cloud platform with sophisticated network monitoring and routing tools that smoothly controlled enterprise hardware at numerous distributed data centers. Our competitors were busy renaming their legacy infrastructure and virtualization ideas as “cloud” to take advantage of the hype at the time. That’s why we call our platform a “true cloud” platform.

Today our true cloud platform spans the globe, serves major brands and Fortune 500 corporations, and delivers the unique ability to seamlessly route internet traffic from one site to another when you need it to — mitigating cloud and network outages quickly and easily.

Our platform is built on the best SOC 2 Type 2 and CSAE 3416 data centers in the world and boasts an impressive line-up of network and transit provider redundancy. Total Uptime is also SOC 2 Type 2 audited for security, availability and confidentiality.

Total Uptime Leadership

Total Uptime has a seasoned team with real-word experience in network design and operations, programming and SaaS development, security and business leadership. Here are a few short bios of our key leadership team members.

Jonathan Hoppe 

Founder

Jonathan brings 20 years of IT experience to Total Uptime in data center design, network operations and web application development. Past experience: President and CTO of Netriplex LLC, an Inc. 5000 honoree, whose North Carolina data center was acquired by Immedion in 2011. Developed an award-winning anti-spam service, sold to McAfee in 2009. Founded a managed hosting company in Boston, sold in 2007, and a web development firm specializing in e-commerce in 2001.

Christopher Hale 

Director of Information Technology

Chris brings 16 years of varied IT experience to Total Uptime and manages our global IT infrastructure. Past experience: Chris has served in various positions including Director of Engineering for Immedion, Director of Information Technology for Netriplex, Administrator of Network Systems for Algenol Biofuels Inc. and IT Security Manager for 21st Century Oncology.

Zach Farnham 

Director of Development

Zach brings 14 years of software development experience to Total Uptime and manages our globally distributed team of software developers. Past experience: Sr. Developer for Jackrabbit Technologies, Manager Applications Development for Netriplex, Application Product Developer for Vaya Health and Sr. Developer – Scrum Master for The Gordian Group. Education: B. Sc. in Computer Science, including software development, business and mathematics.

Zoie Thompson

Director of Finance

Zoie brings 13 years of experience to Total Uptime and is responsible for overseeing all financial affairs of the company from AR to AP. She previously served as Vice President of Financial performance for Netriplex LLC where she also led the company’s corporate social responsibility strategies which resulted in the company being named one of Asheville’s fastest growing companies in 2007. She has extensive finance experience in the data center and Software-as-a-Service industries.