We radically increase application availability,
performance, security and cloud integration.

Total Uptime eliminates the complexity of integrating, securing and managing today’s multi-cloud network. Our customers can proactively monitor and manage application availability, security, performance and automate network corrections to ensure continuous delivery of critical applications in real time.

Whether your IT infrastructure is on-premise, in a private cloud, public cloud, or a hybrid, there are significant challenges and costs associated with meeting internal and external customer demands for availability. Even the biggest public cloud providers suffer from frequent outages. We give our customers the tools to mitigate them quickly and easily.

Many customers say that we’re the company they wish they found several years ago. Generally, once you share your challenges, we can understand them and demonstrate our capabilities and our value proposition becomes pretty clear.

Who makes up the talent at Total Uptime?

  • We’re a global team of network engineers, software developers and other IT veterans
  • We have decades of hands-on experience in data center operations, network design and DevOps
  • We’re all passionate about uptime. (No joke: it’s all we do day and night, and we love it)
  • We truly enjoy solving network challenges with creative solutions

If you think these statements are just ‘marketing hype’, see what our customers have to say : )

Prior to our official launch in 2011, our founders began building a real and distributed cloud platform with sophisticated network monitoring and routing tools that smoothly controlled enterprise hardware at numerous distributed data centers. Our competitors were busy renaming their legacy infrastructure and virtualization ideas as “cloud” to take advantage of the hype at the time. That’s why we call our platform a “true cloud” platform.

Today our true cloud platform spans the globe, serves major brands and Fortune 500 corporations, and delivers the unique ability to seamlessly route internet traffic from one site to another when you need it to — mitigating cloud and network outages quickly and easily.

Our platform is built on the best SOC 2 Type 2 and CSAE 3416 data centers in the world and boasts an impressive line-up of network and transit provider redundancy. Total Uptime is also SOC 2 Type 2 audited for security, availability and confidentiality.

Total Uptime Leadership

Total Uptime has a seasoned team with real-word experience in network design and operations, programming and SaaS development, security and business leadership. Here are a few short bios of our key leadership team members.

Jonathan Hoppe

Founder, Chief Customer Officer

Jonathan is technically the Founder & CEO of Total Uptime and brings 20 years of IT experience in data center design, network operations and web application development. CEO work is not his passion, so he spends most of the work day talking to customers to ensure their success & happiness. Past experience: President and CTO of Netriplex LLC, an Inc. 5000 honoree, whose North Carolina data center was acquired by Immedion in 2011. Developed an award-winning anti-spam service, sold in 2009. Founded a managed hosting company in Boston, sold in 2007, and a web development firm specializing in e-commerce in 2001.


Christopher Hale

Chief Technology Officer

Chris brings 16 years of varied IT experience to Total Uptime and manages our global IT infrastructure from servers to storage and everything in between. Past experience: Chris has served in various positions including Director of Engineering for Immedion, Director of Information Technology for Netriplex, Administrator of Network Systems for Algenol Biofuels Inc. and IT Security Manager for 21st Century Oncology.


Zach Farnham

Chief Development Officer

Zach brings 14 years of software development experience to Total Uptime and manages our globally distributed team of software developers who take great pride in solving unique challenges and developing cool, cutting-edge technology. Past experience: Sr. Developer for Jackrabbit Technologies, Manager Applications Development for Netriplex, Application Product Developer for Vaya Health and Sr. Developer – Scrum Master for The Gordian Group. Education: B. Sc. in Computer Science, including software development, business and mathematics.


Zoie Thompson


Zoie brings 13 years of experience to Total Uptime and is responsible for overseeing all financial affairs of the company from AR to AP. Past experience: She previously served as Vice President of Financial performance for Netriplex LLC where she also led the company’s corporate social responsibility strategies which resulted in the company being named one of Asheville’s fastest growing companies in 2007. She has extensive finance experience in the data center and Software-as-a-Service industries.