SaaS & Technology

Keep your applications and APIs available as you scale

For SaaS and technology companies, the application often is the business. Customers expect continuous access, integrations depend on APIs responding reliably, and even a short outage can affect revenue, customer experience and trust.  Total Uptime provides the application delivery infrastructure that sits between your users and the environments running your applications. Keep applications and APIs fast, available and protected across cloud, private cloud, on-premises and distributed infrastructure.

Key application delivery use cases for SaaS & Technology

API-First Application Delivery

Modern SaaS platforms increasingly depend on APIs for customer applications, integrations, mobile services and machine-to-machine communication.

Total Uptime helps maintain reliable access to those APIs by distributing traffic across healthy infrastructure and providing the traffic management, DNS and failover capabilities needed to keep services reachable when underlying infrastructure changes or fails.

 

Relevant solutions: Cloud Load Balancing, GSLB, Cloud DNS, WAAP

SaaS Application Availability

When customers depend on your application to operate their own businesses, availability becomes part of the product experience.  Build resilience beyond individual servers or availability zones. Total Uptime can monitor application endpoints and direct traffic toward healthy infrastructure when servers, locations or providers become unavailable.  This gives SaaS teams another layer of resilience between the application and the infrastructure it depends on.

 

Relevant solutions: Cloud Load Balancing, GSLB, Cloud DNS, ADC-as-a-Service

Traffic Distribution and Scaling

Growth brings more users, more API requests and greater demands on application infrastructure.  Load balancing distributes incoming traffic across multiple application servers and endpoints, helping prevent individual resources from becoming overloaded while improving application performance and availability.  As infrastructure changes, traffic can continue to be directed toward healthy resources rather than relying on a single application endpoint.

 

Relevant solutions: Cloud Load Balancing, EdgeADC, ADC-as-a-Service

Global Application Delivery

SaaS customers can be anywhere. Your infrastructure may be too.  Global traffic management helps direct users and API requests toward appropriate application endpoints based on factors such as availability, geography and infrastructure health.  This can support applications deployed across multiple regions, data centers or cloud environments while reducing dependence on any single location.

 

Relevant solutions: GSLB DNS Add-on, Cloud DNS, Cloud Load Balancing

DNS Resilience

DNS is one of the first dependencies users encounter when connecting to a SaaS application, yet it is easily overlooked when designing application resilience.  A resilient application architecture should consider what happens when DNS infrastructure or the provider hosting an application becomes unavailable.  Total Uptime Cloud DNS and GSLB provide authoritative DNS, health-aware traffic management and failover capabilities that help keep applications reachable when infrastructure fails.

 

Relevant solutions: Cloud DNS, GSLB DNS Add-on

Application and API Security

Internet-facing applications and APIs are constantly exposed to automated traffic, vulnerabilities and application-layer attacks.  Total Uptime WAAP adds web application and API protection to the application delivery architecture, helping protect services before malicious traffic reaches application infrastructure.  For SaaS businesses, this brings security and application delivery closer together rather than introducing another isolated infrastructure layer.

 

Relevant solution: Web Application & API Protection (WAAP)

Built for Cloud, Private Cloud and Hybrid SaaS Infrastructure

Total Uptime gives you flexibility to deploy application delivery according to your architecture rather than redesigning your architecture around the application delivery platform.

Managed Cloud

Managed application delivery for internet-facing SaaS platforms, APIs and cloud infrastructure.

Self Hosted

Self-hosted application delivery with EdgeADC when you need greater control over the infrastructure.

Hybrid

Combine managed and self-hosted application delivery where applications span cloud and private infrastructure.

One application delivery layer across your SaaS infrastructure

Total Uptime provides application delivery capabilities across managed and self-hosted environments, allowing SaaS and technology teams to build around the infrastructure that makes sense for their applications.

Cloud Load Balancing

Distributing SaaS and API traffic across healthy application infrastructure

Cloud DNS

Resilient authoritative DNS for customer-facing applications and services

WAAP

Protecting internet-facing web applications and APIs

GSLB DNS Add-on

Global application and API availability across regions and endpoints

Multi-Cloud Networking

Connecting application infrastructure across cloud environments

BGP over GRE VPN

Network connectivity for distributed application environments

edgeADC

Application delivery and load balancing for private cloud and self-managed infrastructure

ADC-as-a-service

Managed application delivery without operating the ADC infrastructure yourself

Why Total Uptime

Built around application availability

Application Delivery is what we do. Application availability is the outcome we design for. Total Uptime helps remove infrastructure dependencies that can otherwise turn a localized failure into an application outage.

Designed for distributed infrastructure

Balance traffic across servers, regions, clouds and environments without making a single infrastructure provider the center of your availability strategy.

Managed or self-hosted

Use Total Uptime as a managed service or deploy application delivery within infrastructure you control.

Application delivery and security together

Combine traffic management, availability, DNS, connectivity and application protection as part of a broader application delivery strategy.

Backed by application delivery engineers

When availability matters, you need more than another dashboard. Total Uptime customers have access to engineers who understand DNS, networking, load balancing, application delivery and resilient infrastructure.

Frequently asked questions

What is SaaS application delivery?

SaaS application delivery is the infrastructure and technology used to make a software application reliably available to users over a network. It can include load balancing, DNS, global traffic management, application security, connectivity, health monitoring and failover.

Load balancing distributes application and API traffic across multiple healthy servers or endpoints. If an endpoint becomes unavailable, traffic can be directed toward healthy infrastructure, reducing reliance on individual servers.

API load balancing distributes API requests across multiple backend servers or endpoints. It can help improve availability, scalability and performance while preventing a single API server from becoming a bottleneck or single point of failure.

API availability can be improved by eliminating single points of failure across the delivery path. This can include redundant application servers, load balancing, resilient DNS, endpoint health monitoring, global traffic management and automatic failover between infrastructure locations.

Global Server Load Balancing, or GSLB, directs users or application requests across geographically distributed endpoints. It can use endpoint health, availability and location to determine where traffic should be sent.

Users and applications often depend on DNS before they can connect to a SaaS platform. If authoritative DNS becomes unavailable or cannot redirect traffic during an infrastructure failure, an otherwise healthy application may become unreachable.

Yes. Total Uptime provides application delivery, DNS, global traffic management and networking capabilities that can support applications distributed across multiple cloud providers, regions and private infrastructure.

Build SaaS infrastructure that can fail without taking the application with it

Total Uptime helps SaaS and technology teams build the traffic management, DNS, application security and failover layers needed to keep applications and APIs available as their infrastructure grows.