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Knowledge Base

Web Application API Protection

Basic ADC-as-a-Service Configuration Walkthrough

Creating your first basic configuration to place a device behind the Total Uptime platform can be completed in 5 easy steps. Step 1 Log into the management panel and go to NETWORKING > CONFIGURATION BUILDER On this page you will see a wizard that will walk you through an initial configuration. Step 1 requires the […]

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Why are the DDoS Statistics Always Blank?

If you’ve gone to the NETWORKING > DoS/DDoS tab and haven’t seen any data, consider that a good thing! This means you haven’t received any attack traffic. By default the DoS/DDoS tab will show stats for the last 7 days, but you can easily adjust the time range drop-down to one year to see if […]

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How to Enable HTTP/2 Support

Enabling HTTP/2 support is quite easy in the Total Uptime ADC-as-a-Service platform. In fact, if you’ve deployed SSL within the last few years, then HTTP/2 support is probably already active and ready to go on your packs in addition to HTTP/1.1. In this article we’ll discuss a little bit about the history and benefits of […]

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How to Implement Connection Rate Limiting

Total Uptime offers an array of granular connection rate limiting options to protect almost any application type. Our advanced rate limit options can protect you at layer 7 to ensure your applications are always available to legitimate users. Best of all, it can be customized on a per-port basis. Rate limiting is available for ADC-as-a-Service […]

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What Key types do you support?

For SSL Offload or Acceleration or to enable Web Application and API Protection with inspection of content behind a URL using HTTPS, you need to install your certificate and key onto our platform. That way we can decrypt to do inspections and optimizations. Periodically we’ll receive a support case where a specific type of key […]

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Can I upload a PFX certificate file?

What is a PFX Certificate file? A PFX certificate file, also known as PKCS #12, is a combined file that contains the server certificate, intermediate certificate as well as the matching private key and is password protected. These files are typically used on Windows systems and if you already have a certificate and key on […]

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Can I bring my own IPs / can you announce my subnets?

The answer is yes! Periodically we’re asked if customers can announce their own IP space / subnets on our platform. The answer is yes. We will need an LOA (Letter of Authorization) for your IP space, and it will need to be registered with any of the RIRs (Regional Internet Registries) like ARIN, RIPE, etc. […]

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Cipher Groups

Here is a list of the ciphers in each group available for use in our networking tools. These are subject to change, so please check back periodically. Last updated June 27, 2019 As of 12/16/2019, to achieve a Grade A with the SSL Labs test, you need to choose cipher group High or MAX. Low […]

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Creating an Active-Active VPN Tunnel with BGP in AWS

In this article we will outline the steps required to create an active-active VPN tunnel with BGP dynamic routing between Amazon Web Services (AWS) and the Total Uptime Cloud Platform. By default, Total Uptime requires your devices (servers) to have internet-routable IPv4 or IPv6 addresses so we can direct traffic to them. By creating VPN […]

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Creating an Active-Active VPN Tunnel with BGP in Azure

In this article we will outline the steps required to create an active-active VPN tunnel with BGP dynamic routing between Microsoft Azure and the Total Uptime Cloud Platform. By default, Total Uptime requires your devices (servers) to have internet-routable IPv4 or IPv6 addresses so we can direct traffic to them. By creating VPN tunnels between […]

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