Knowledge Base
When using an inline proxy like our ADC-as-a-Service or Web Application and API Protection service, you’ll often want to know the original client IP address for security, to track in your logs for stats or for other reasons. In our KB article entitled Getting the original client IP with X-Forwarded-For in your code, we’ve already discussed […]
View articleOften we’ll receive a request from a customer for assistance blocking a specific directory or page on their site from public access. For example, suppose you run WordPress and you want to prevent someone from going to the /wp-admin/ directory. Or perhaps you want to restrict the site from loading if they simply enter the […]
View articleIf you’re attempting to create a certificate key-pair and have received the message shown below, there is usually one common remedy: The remedy is to run your key through OpenSSL using the RSA key processing tool to change it to the traditional SSLeay compatible format. And yes, to immediately answer our critics: we do support […]
View articleIn the version 3.10 release of our cloud platform, we introduced support for creating back-end devices (servers) using a Fully Qualified Domain Name (FQDN) instead of an IP address. While it is always best to use an IP address instead of a domain name, there are some instances where a FQDN is the only option, […]
View articleTotal Uptime’s Web Application and API Protection (WAAP) is an extremely powerful tool to protect web applications at the edge of the Internet as opposed to right inside your datacenter. The WAF shields your network and applications from the ever increasing number of application-layer attacks and can also aid with compliance, like PCI, by helping […]
View articleIf you’re looking to implement an HTTP to HTTPS (SSL) redirect for your web application, you can now enable a feature directly on the load balancer instead of configuring it on your server. This significantly improves redirect performance and reduces the load on your servers. To implement this change, you must be on the main […]
View articleTotal Uptime’s ADC-as-a-Service supports a feature to block entire countries from reaching your website or application on a per-port basis. This is a powerful tool to stop unwanted traffic from getting anywhere near your servers or devices. When enabled, traffic that reaches our network will have the origin IP checked against the popular MaxMind GEO database. […]
View articleNot a Total Uptime customer? We can help your site or app be PCI compliant in 1 hour! PCI requires that TLSv1.0 be disabled. If you’re using the SSL protocol on our load balancer to take advantage of SSL Offload and/or SSL Acceleration, you can easily disable TLS 1.0. You don’t necessarily need to disable […]
View articleThe Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]
View articleYes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]
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