API Documentation

Web Application API Protection

Can I use the Cloud Load Balancer for an ADFS farm (Active Directory Federation Services)?

Yes, you sure can. Single-sign-on is all the rage these days, and why not, it makes life a lot easier (and more secure) for users. We absolutely support load balancing ADFS through the load balancer. In fact, it is actually quite easy. The only port you typically need is 443 for your SSL traffic. If […]

Do you have an API (Application Programming Interface) so I can script or automate changes vs. having to use your GUI?

Yes, we sure do. We have a REST-style API specifically for this purpose. You can find more information here.

My ISP won’t give me more IPv4 Addresses. Can I use IPv6 only for my servers?

Yes, you sure can.  We’re seeing this more and more. IPv4 addresses are near exhaustion and they are becoming scarce. Some ISPs and hosting companies are now charging handsomely for them, others are simply not giving them out anymore. Well, you need not fear at Total Uptime because we make it easy. You can place […]

How can I configure a monitor to check a very specific URL?

If you just use one of our built-in monitors, like the Default HTTP, it will simply attempt to load the web page with the IP address of the attached device and look for an HTTP 200 response code. Often, this is a perfectly quick and accurate monitor, but this doesn’t always work. For example, I […]

Do you support SAN (Subject Alternative Name) extension SSL Certificates?

Yes, we absolutely do, and always have. Before we supported SNI, we recommended that clients with multiple domains on a single IP address use a SAN (Subject Alternative Name) extension certificate. To use one of these, simply attach it as a standard SSL certificate (that is, do not check the SNI box when attaching it). […]

How can I reduce the number of email alerts I receive?

When you configure an Alert List to receive UP or DOWN notifications for your servers, our developers believed that more is better. So true to form, if a server goes down, you’ll receive an alert for every port from each of the 7 regions around the world that we currently monitor from.  For many customers, […]

Can server UP/DOWN alerts be sent as an SMS or Text Message to my phone?

Yes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]

A Comprehensive Guide on Supported Protocols

The Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]

How can I disable TLS 1.0 to comply with PCI?

Not a Total Uptime customer? We can help your site or app be PCI compliant in 1 hour! PCI requires that TLSv1.0 be disabled. If you’re using the SSL protocol on our load balancer to take advantage of SSL Offload and/or SSL Acceleration, you can easily disable TLS 1.0. You don’t necessarily need to disable […]

How to block specific countries from reaching your website or application

Total Uptime’s ADC-as-a-Service supports a feature to block entire countries from reaching  your website or application on a per-port basis. This is a powerful tool to stop unwanted traffic from getting anywhere near your servers or devices. When enabled, traffic that reaches our network will have the origin IP checked against the popular MaxMind GEO database. […]