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Knowledge Base

Web Application API Protection

How can I reduce the number of email alerts I receive?

When you configure an Alert List to receive UP or DOWN notifications for your servers, our developers believed that more is better. So true to form, if a server goes down, you’ll receive an alert for every port from each of the 7 regions around the world that we currently monitor from.  For many customers, […]

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How can I configure a monitor to check a very specific URL?

If you just use one of our built-in monitors, like the Default HTTP, it will simply attempt to load the web page with the IP address of the attached device and look for an HTTP 200 response code. Often, this is a perfectly quick and accurate monitor, but this doesn’t always work. For example, I […]

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Do you support SNI (Server Name Indication) SSL Certificates?

Yes, we sure do. This fairly recent extension of the TLS protocol allows you to indicate which hostname is being contacted by the browser at the beginning of the handshake process. This allows a server to connect multiple SSL Certificates to one IP address and load the correct site or application for the user. Previously […]

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Do you support FREE SSL Certificates from Let’s Encrypt?

Yes, absolutely. There are no issues using their SSL certificates on our platform for Load Balancing or the Web Application Firewall. In fact, we already have the Let’s Encrypt Authority Intermediate certificate loaded into our repository and ready for your use.  You can upload certificates manually through our UI, or you can automate/script the entire […]

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Temporarily bypassing DNS by modifying the Windows hosts file

If you have a Windows machine, temporarily adding a line to the hosts file is the easiest way to test a DNS change before actually making it live. This article outlines the steps you can perform to test. The location of the Hosts file can usually be found in %systemroot%\system32\drivers\etc\ where %systemroot% is usually C:\windows, […]

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