Knowledge Base
If you’re looking to implement an HTTP to HTTPS (SSL) redirect for your web application, you can now enable a feature directly on the load balancer instead of configuring it on your server. This significantly improves redirect performance and reduces the load on your servers. To implement this change, you must be on the main […]
View articleTotal Uptime’s ADC-as-a-Service supports a feature to block entire countries from reaching your website or application on a per-port basis. This is a powerful tool to stop unwanted traffic from getting anywhere near your servers or devices. When enabled, traffic that reaches our network will have the origin IP checked against the popular MaxMind GEO database. […]
View articleNot a Total Uptime customer? We can help your site or app be PCI compliant in 1 hour! PCI requires that TLSv1.0 be disabled. If you’re using the SSL protocol on our load balancer to take advantage of SSL Offload and/or SSL Acceleration, you can easily disable TLS 1.0. You don’t necessarily need to disable […]
View articleWe don’t support uploading certificate chains, Intermediate certificates or Root certificates to avoid duplication and save space on our load balancers. But we do have most of the common Intermediate chains already in our repository for your use. You can link/chain your existing SSL certificate to one of these Intermediates to ensure they are trusted […]
View articleThe Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]
View articleYes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]
View articleWhen you configure an Alert List to receive UP or DOWN notifications for your servers, our developers believed that more is better. So true to form, if a server goes down, you’ll receive an alert for every port from each of the 7 regions around the world that we currently monitor from. For many customers, […]
View articleYes, we absolutely do, and always have. Before we supported SNI, we recommended that clients with multiple domains on a single IP address use a SAN (Subject Alternative Name) extension certificate. To use one of these, simply attach it as a standard SSL certificate (that is, do not check the SNI box when attaching it). […]
View articleIf you just use one of our built-in monitors, like the Default HTTP, it will simply attempt to load the web page with the IP address of the attached device and look for an HTTP 200 response code. Often, this is a perfectly quick and accurate monitor, but this doesn’t always work. For example, I […]
View articleYes, you sure can. We’re seeing this more and more. IPv4 addresses are near exhaustion and they are becoming scarce. Some ISPs and hosting companies are now charging handsomely for them, others are simply not giving them out anymore. Well, you need not fear at Total Uptime because we make it easy. You can place […]
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