API Documentation

ADCaaS - Load Balancing

How to block specific countries from reaching your website or application

Total Uptime’s ADC-as-a-Service supports a feature to block entire countries from reaching  your website or application on a per-port basis. This is a powerful tool to stop unwanted traffic from getting anywhere near your servers or devices. When enabled, traffic that reaches our network will have the origin IP checked against the popular MaxMind GEO database. […]

Implement an HTTP to HTTPS redirect

If you’re looking to implement an HTTP to HTTPS (SSL) redirect for your web application, you can now enable a feature directly on the load balancer instead of configuring it on your server. This significantly improves redirect performance and reduces the load on your servers. To implement this change, you must be on the main […]

Load Balancer Overflow Feature Configuration

In our v3.10 release, we introduced a new Cloud Load Balancer feature called Overflow. This feature is designed to send traffic from your active server group to your failover server group when a certain connection threshold has been reached. This threshold can be configured globally to count connections being distributed to all of your servers, […]

Creating Servers/Devices using a FQDN

In the version 3.10 release of our cloud platform, we introduced support for creating back-end devices (servers) using a Fully Qualified Domain Name (FQDN) instead of an IP address. While it is always best to use an IP address instead of a domain name, there are some instances where a FQDN is the only option, […]

Manual failover in the Cloud Load Balancer

A question we frequently receive is: “How can I manually fail traffic over from my primary server to my failover server group in the Cloud Load Balancer?” Manually failing over traffic is something you may wish to do if your primary server is experiencing issues that the monitor has not yet detected, or if you […]

SSL Error: Could not create certificate-key pair

If you’re attempting to create a certificate key-pair and have received the message shown below, there is usually one common remedy: The remedy is to run your key through OpenSSL using the RSA key processing tool to change it to the traditional SSLeay compatible format. And yes, to immediately answer our critics: we do support […]

Prevent X-Forwarded-For Spoofing or Manipulation

When using an inline proxy like our ADC-as-a-Service or Web Application and API Protection service, you’ll often want to know the original client IP address for security, to track in your logs for stats or for other reasons. In our KB article entitled Getting the original client IP with X-Forwarded-For in your code, we’ve already discussed […]

Creating an Active-Active VPN Tunnel with BGP in Azure

In this article we will outline the steps required to create an active-active VPN tunnel with BGP dynamic routing between Microsoft Azure and the Total Uptime Cloud Platform. By default, Total Uptime requires your devices (servers) to have internet-routable IPv4 or IPv6 addresses so we can direct traffic to them. By creating VPN tunnels between […]

Creating an Active-Active VPN Tunnel with BGP in AWS

In this article we will outline the steps required to create an active-active VPN tunnel with BGP dynamic routing between Amazon Web Services (AWS) and the Total Uptime Cloud Platform. By default, Total Uptime requires your devices (servers) to have internet-routable IPv4 or IPv6 addresses so we can direct traffic to them. By creating VPN […]

Cipher Groups

Here is a list of the ciphers in each group available for use in our networking tools. These are subject to change, so please check back periodically. Last updated June 27, 2019 As of 12/16/2019, to achieve a Grade A with the SSL Labs test, you need to choose cipher group High or MAX. Low […]