Knowledge Base
You do NOT need to put double quotation marks ( ” ) around SPF records when created as either an SPF record or a TXT record. The DNS back-end ensures that quotes are simulated.
View articleThe “failover after” setting (shown below) in the main Failover Pool configuration is the number of our cloud nodes (datacenters) that must see your server as DOWN before actually failing over. All of our datacenters monitor your servers all the time. This setting simply allows you to increase the reliability of the results before action […]
View articleWhen creating a failover pool in DNS Failover you are given the opportunity to specify a monitor for each IP address that is a member of the pool to detect whether or not the IP is available (online) and can be used for the corresponding ‘A’ or ‘AAAA’ record when required. To recap, in roundrobin mode, […]
View articleWe support two different DNS Failover methods. Sequential and Round Robin. Sequential Method: This method uses the server IP addresses one by one in the order they are entered. That way, you always have one IP address announced for your ‘A’ record, which is considered a primary server. Should that server go offline, the failover […]
View articleIn this Quick Start Video, we’ll give you a basic overview of GEO DNS and how you can use it to direct visitors to different IP addresses based on their origin geography. Coupled with DNS Failover and Cloud Load Balancing, GEO DNS is an extremely powerful tool as part of Total Uptime Technologies’ complete Cloud-Based […]
View articleWatch this video to learn how to configure DNS Failover. We walk you through creating your first failover pool, adding servers and updating your ‘A’ record to use the new failover pool. Note: If you prefer to read the manual, you can do that here: DNS Failover Pool Manual
View articleA frequent error that we often see with MX records is that a hostname is specified when it should not be. For example, ‘mail’ might be specified when ‘@’ should be. The screen capture below shows the @ symbol for the hostname value. @ is equal to the ‘root’ or ‘apex’ of the domain, in […]
View articleSee if these steps describe the situation you are seeing: You ran a query against a DNS record (‘A’ record, for example) via your ISP (or other recursive DNS provider) and received no response (e.g. a NXDOMAIN, Non-existent domain or similar.) You realized that the record did not exist in your zone, which is why […]
View articleHere are the steps required to create a SECONDARY DNS zone. Secondary zones allow you to keep your primary DNS hosting at another provider or on another server outside of our network, but increase redundancy by replicating zones to our network so you can add our name servers at your registrar too. Ask your primary […]
View articleIn the DNS console, the far-right column is labeled “Authoritative”. This icon indicates whether or not we’ve detected that we are authoritative for your domains, that is to say, you’ve changed the name servers to the ones we’ve given you. Nothing more, nothing less. The authoritative check is only processed once every 24 hours, so […]
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