Knowledge Base
If you just use one of our built-in monitors, like the Default HTTP, it will simply attempt to load the web page with the IP address of the attached device and look for an HTTP 200 response code. Often, this is a perfectly quick and accurate monitor, but this doesn’t always work. For example, I […]
View articleYes, we sure do. We have a REST-style API specifically for this purpose. You can find more information here.
View articleUnfortunately our friends at Network Solutions do not make it easy to export domains into any format that can be used to import the domains into Total Uptime. This is probably due to the fact that they are first and foremost a domain registrar, not a DNS company. DNS is a somewhat secondary service, confirmed […]
View articleTo export your domains from GoDaddy basic DNS and import them into our DNS portal, you should follow these steps. log into GoDaddy and click to “manage” your domains. Click on the domain you wish to export Click on the DNS ZONE FILE tab to view the DNS configuration. Click the MORE link/arrow to pull […]
View articleOn occasion we receive a request seeking assistance creating monitors to determine the availability of Microsoft Exchange, such as Internet-facing ActiveSync or OWA. After helping many customers, we have determined what works well, and what doesn’t work at all. Here are our tried and true suggestions for reliably monitoring your Exchange environment. Exchange 2013, 2016 […]
View articleYahoo originally created Domain Keys as an authentication and validation technique for email using a PGP-like protocol. The original specification has since been improved to DKIM (DomainKeys Identified Mail) by the community and a series of IETF standards resulted in RFC 6376. DKIM makes it very easy for a mail server to validate whether an […]
View articleIf your domain registrar is name.com, here are the steps required to change your name servers to Total Uptime’s. First, log into your name.com account. Then from the top navigation menu, select MY ACCOUNT and then MY DOMAINS as shown in the image below: The page you will see next will show you a listing […]
View articleIf Google Domains is your registrar, here are the steps you need to follow to change your name servers to Total Uptime. First, go to https://domains.google.com and log into your account. Next, click on the DNS link to the right of the domain that you wish to point to our platform as shown in the image […]
View articleIf you have received a direct IP allocation from ARIN and would like to point them to Total Uptime so you can create zones for managing reverse DNS, these are the steps you need to take in order to complete the process. Log into ARIN online right from their home page at www.arin.net Click on […]
View articleIn this KB article we’ll address a common question we receive about the difference between a CNAME and a Web Redirect (also referred to as a URL redirect). Both serve entirely unique purposes, so it is important to understand the differences so you know which to use at the right time. First about CNAME records […]
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