Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Knowledge Base

DNS

Do you support manual failover for DNS?

Yes, our DNS failover service was designed to easily support manual failover. Often customers wish to test their failover site on a periodic basis, or they wish to redirect traffic during a maintenance window. To do this within the portal, open up the Failover Entry, and simply uncheck the “Active” checkbox as shown below. This will immediately […]

View article

Do you support HOST HEADERS in monitors?

Yes, the three HTTP monitor types do allow for host headers. A host header allows you to send the appropriate domain name with the IP address being tested. Often this is required if you have multiple websites behind the same IP, or if you have configured your website not to load by IP address only. […]

View article

Do you have name servers in other locations besides the United States?

Absolutely! We have name servers in many different countries around the world. This architecture ensures excellent global redundancy as well as performance for all of our Cloud solutions customers. You may get the impression that the name server list we’ve provided you in the cloud management portal is too short and isolated to the USA, […]

View article

Can I use your DNS failover without switching my DNS to you?

Yes, absolutely. You can easily use our DNS Failover solution without moving your entire domain to our platform. While it may be preferable to move your domain so all DNS management is in one interface, we understand that this is not always possible. To use Failover, three steps must be completed: 1: Configure Failover First, you must […]

View article

Can I use the HTTP monitor to check a specific page on my site?

Yes, absolutely. When creating an HTTP monitor, you can go to the SPECIAL PARAMETERS tab and adjust the HTTP Request value to look for your special page. By default the HTTP Request value is “HEAD /”. If, for example, you wanted to test the page at http://www.mydomain.com/test.php, you would change the value in the HTTP Request […]

View article

Will there be downtime when I move my DNS to Total Uptime?

This is a question we receive often from customers wishing to migrate to the Total Uptime DNS platform.  The simple answer is that DNS can easily be migrated without any downtime. But we understand that you probably want a little more information on exactly how we accomplish this, so we’re happy to oblige. First, you’ll want […]

View article