Configuration Builder Tab

Manage and create Network Packs that can be configured with DNS easily and efficiently. The aim of these configurations is to provide you with an easy way to manage your virtual configurations, while providing excellent services such as Acceleration, Load Balancing, Firewall, and Instant Failover. Below you will find a brief description of this functionality, […]

Statistics Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! The Statistics TAB shows you information on your ALF packs such as; bandwidth, pack utilization, recent alerts, and much more. To the right, there are five drop-down menus to help you specify the time period you’d […]

Search for a Template

If you find yourself with many Alert Templates and are challenged with locating a specific Template to view, you can find it by using the “Search” button. Select the FIELD you’d like to search in the first box, HOW to search in the second box and enter the string you’d like to search FOR in […]

Add a Template

Company:  Choose between your company and any of your sub-companies from the drop-down list. Name:  The name you’re giving to your Alert Template Type:  Choose the type of alert your template is for.  You can only have one template for each alert type per company (or sub-company).  You can choose between: DNS Alerts:  Used for […]

Add Maintenance Window

Company:  Select a company or sub-company from the drop down window that the Maintenance Window will be affect.  This will determine which Alert Lists you see in the following windows. Name*:  (*required)  Choose a name for your Maintenance window and type it in here. Alert List(s)*:  (*required)  Select which Alert Lists this Maintenance Window will affect.  […]

Edit Alert List

Company:  The company or sub-company the list is available to. Name:  The name for your alert list. Confirmation Level:  Use this setting to choose how many of our regional monitoring nodes must agree/see a device down before sending an alert.  1 means any single monitoring node will send an alert, 2 means that at least 2 […]

Device Status Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! The Server Status tab displays a history of UP and DOWN status events for devices that are part of DNS Failover Pool and/or are used in Networking (e.g. Cloud Load Balancing, Firewall, etc.) Every time a […]

Alert Templates Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Alert templates allow you to customize the email messages that are sent for DNS Failover alerts and Networking Alerts (e.g. Load Balancing). You are allowed to create one template for each solution which will then be […]

Alert Lists Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! This section allows you to create any number of alert lists, and maintenance windows. Each alert list can have a custom name and allows you to assign any number of your users to them. You can […]

Edit a User

You can edit a user by selecting the desired user and clicking on the “Edit” button.  You will see this screen displayed to edit your user’s details with:  Fields with an asterisk (*) are required fields   First Name*: User’s first name. Last Name*: User’s last name. Title: User’s title (Mr. Ms. Miss. Mrs. etc…) […]