Notable Network and Cloud Outages of 2021

There are hundreds of cloud and network provider outages every week, more than anyone ever realizes. To help convey the sheer volume of cloud provider and network provider outages, we’ve compiled this running post of the most notable ones in 2021 so far with a primary focus on North American providers, but coverage across the […]

Major CenturyLink Network Outage to Close 2018

We end the year with a major CenturyLink outage that started early Thursday morning for many and spread across the country, according to reports on Reddit, GeekWire and Newsweek affecting Internet, 911 services and other internet-dependent services like waves and VoIP. The outage also affected other providers who lease long haul connectivity from them, such […]

Leading Causes of Downtime

IT systems go down for a lot of reasons. Some downtime causes are obvious, while others take some time to understand. And still others are just plain comical. In this article we’ll have a look at different approaches to assigning blame for outages, and we’ll offer a short list of our own. The concept of downtime applies […]

One Summer Street Data Center Fire

Data center outages are not at all uncommon, and because of that we don’t bring your attention to them on a regular basis. However, this writer has seen firsthand the “no expense spared” architecture at Boston’s One Summer Street, so when Markley Group’s impressive flagship data center – the largest colocation facility in New England with almost […]

What Went Down in 2017

The internet is replete with Top Ten lists and other rankings. But the criteria for distinguishing between #1 and #10 is often no more than personal whim. So with the caveat that these are not necessarily the worst or the biggest, we’ve decided to list and describe some of the most interesting outages in the […]

EPO: Emergency Power Off or Extremely Probable Outage?

In 1959 there was a fire in the Pentagon.  It resulted in seven million dollars’ worth of damage, taking out three mainframe computers.  In today’s currency that would be $58.1 million. The National Fire Protection Agency (NFPA) was then tasked with creating rules and regulations to manage risks in computer environments.  They came up with […]

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]

Digital Realty / Telx Atlanta Power Outage

On July 12th a major power event occurred at the prominent carrier hotel at 56 Marietta Street responsible for network interconnections for a significant portion of the southeast including over 60 carriers and over 100 telecom providers. The incident occurred during planned power distribution upgrades and created quite a number of issues for both regional […]

Explosion in Downtown Los Angeles Disrupts Data Center Operations

On Thursday night August 20th, 2015, a blast occurred in the basement of 811 West Wilshire Blvd. in downtown Los Angeles taking out an on-site power station leaving 12 buildings in the area without utility power for much of Friday, as reported by ABC News and other sources. The outage significantly affected major network provider Level 3 […]

Apple Suffers $32 Million Dollar DNS Outage

Yes, even the biggest and best organizations can suffer tremendous losses due to something as simple as a DNS issue. Unless you are immersed in DNS and it is one of your core competencies, it is easy to make a mistake, and that may be what transpired at Apple. As reported at ars technica, CNBC and various other […]