Add A User

You can add a user by clicking on the “Add” button.  You will see this screen displayed to add your user’s details with:  Fields with an asterisk (*) are required fields Company Name*: Select which company or sub-company the user is being created under from the drop-down list. First Name*: User’s first name. Last Name*: […]

Domains Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to the Cloud DNS service will see the Cloud DNS main tab and this domains sub-tab. There are four main sections as shown above: 1. Main Toolbar The main toolbar is used to […]

Create a New Failover Pool

Method:              POST URI:                      /CloudDNS/Failover/Pool This method creates a new failover pool. It requires that the following information be posted in order to successfully create the domain: Field Sample data Name e.g. “My first failover pool” IPType “ipv4” or “ipv6” […]

DNS Failover Pools

Don’t want to read the manual? Watch the video instead! Failover Pools are lists of one or more IP addresses (IPv4 or IPv6) that can be assigned to A or AAAA records to automate record changes based on certain monitoring criteria you specify. For example, you may have a failover pool that contains the IP […]

Version 3.10 of our Cloud Platform released

Today we released another update to our cloud platform. Our latest update includes a number of significant features, enhancements as well as back-end improvements. Here are the most notable changes and bug fixes in this version:   General System/Account Changes: CSV table export: We added a new feature to the Domains, Change Log and Server […]

Version 3.9 of the Total Uptime Cloud Platform Released

Today we released version 3.9 of our cloud platform which includes a few new feature enhancements, especially to the cloud load balancer, as well as the usual bug fix or two. Below is a summary of the most notable. General System/Account Changes: Maintenance Windows: We added a new feature that allows you to suppress alerting during […]

Version 3.7 of our Cloud Platform released

Today we released another update to our cloud platform. Our latest update includes additional SSL enhancements as well as back-end improvements to the way we monitor customer devices and route traffic around congestion on the Internet. Here are the most notable changes and bug fixes in this version:   General System/Account Changes: User Primary Email: We […]

Version 3.6 of our Cloud Platform released

Today we released another update to our cloud platform. Our March update includes a significant improvement to SSL including support for TLS 1.2 on the back-end network.  In the coming months we will slowly phase out SSLv3 support due to known vulnerabilities. We’ve already been working with clients who require SSLv3 support for legacy applications, […]

Version 3.5 of our Cloud Platform released

Today we released a significant update to our cloud platform which includes numerous improvements to our user interface and API. This first 2016 release includes a number of new features as well as enhancements that will provide better UI feedback and responsiveness we know will make it simpler and easier for customers to deploy advanced […]

How do I create an Alert List to notify me when a server is up or down?

Our DNS Failover monitoring and Cloud Networking solutions (e.g. Load Balancing, firewall) have the ability to send email alerts when devices go up or down. In order to create an alert list and assign it to your failover pool, follow these steps: Go to the ACCOUNT link in the upper-right corner of the management portal. […]