If your domain registrar is name.com, here are the steps required to change your name servers to Total Uptime’s. First, log into your name.com account. Then from the top navigation menu, select MY ACCOUNT and then MY DOMAINS as shown in the image below: The page you will see next will show you a listing […]
If Google Domains is your registrar, here are the steps you need to follow to change your name servers to Total Uptime. First, go to https://domains.google.com and log into your account. Next, click on the DNS link to the right of the domain that you wish to point to our platform as shown in the image […]
If you have received a direct IP allocation from ARIN and would like to point them to Total Uptime so you can create zones for managing reverse DNS, these are the steps you need to take in order to complete the process. Log into ARIN online right from their home page at www.arin.net Click on […]
The device “weight” select menu shown at the far right of your server or device within a Server Group allows you to adjust how traffic is distributed by the load balancer when you have two or more devices in a configuration. In essence, the higher the number, the heavier the weight, and the more traffic […]
You can obtain IPv4 and IPv6 addresses by going to the ACCOUNT section in the upper-right corner of the portal, and then selecting the IP ADDRESSES tab. From there you can choose one or more available IP addresses to add to your account for use when publishing an ALF Pack (configuration). IP Addresses are available […]
Yes, absolutely. Total Uptime is here around the clock. As a managed service provider, you can email or even call us 24x7x365 for technical assistance. Our goal is rapid response for technical issues at any time of the day or night, including weekends and holidays. Our sales department is equally responsive, however is not staffed […]
When you have created a DNS Failover pool and have assigned it to an ‘A’ or ‘AAAA’ record, you want the flexibility to switch back and forth between the available servers during outages. To best accomplish this, we highly recommend decreasing the TTL value for that particular DNS record to the lowest allowable setting of […]
Our DNS Failover monitoring and Cloud Networking solutions (e.g. Load Balancing, firewall) have the ability to send email alerts when devices go up or down. In order to create an alert list and assign it to your failover pool, follow these steps: Go to the ACCOUNT link in the upper-right corner of the management portal. […]
Yes, our DNS failover service was designed to easily support manual failover. Often customers wish to test their failover site on a periodic basis, or they wish to redirect traffic during a maintenance window. To do this within the portal, open up the Failover Entry, and simply uncheck the “Active” checkbox as shown below. This will immediately […]
Absolutely! We have name servers in many different countries around the world. This architecture ensures excellent global redundancy as well as performance for all of our Cloud solutions customers. You may get the impression that the name server list we’ve provided you in the cloud management portal is too short and isolated to the USA, […]