Total Uptime APIv2.0 Overview

Total Uptime provides a comprehensive API that gives access to every aspect of our platform including products such as Cloud DNS and Networking Solutions as well as Account and product management features. The API is built using RESTful principles. XML and JSON are supported as responses to API calls. The current API version is 2.0, […]

What is DNS Tunneling?

DNS tunneling is a misuse of DNS. Domain Name Servers (DNS) have been called the internet’s equivalent of a phone book. Rather than remembering an IP address with up to twelve digits, you just need to know the domain name associated with the IP address. DNS tunneling attempts to hijack the protocol to use it […]

A Comprehensive Guide on Supported Protocols

The Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]

Can server UP/DOWN alerts be sent as an SMS or Text Message to my phone?

Yes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]

How can I reduce the number of email alerts I receive?

When you configure an Alert List to receive UP or DOWN notifications for your servers, our developers believed that more is better. So true to form, if a server goes down, you’ll receive an alert for every port from each of the 7 regions around the world that we currently monitor from.  For many customers, […]

8 uses for Cloud Load Balancing or Failover

As we talk to people during the week, we periodically make suggestions for using Cloud Load Balancing or Failover that are often met with surprise, such as “Oh, I didn’t know it could be used for that”. So we thought it might be helpful to compile a list of 8 potential uses. Of course, it […]

How do I export domains from GoDaddy for import into Total Uptime?

To export your domains from GoDaddy basic DNS and import them into our DNS portal, you should follow these steps. log into GoDaddy and click to “manage” your domains. Click on the domain you wish to export Click on the DNS ZONE FILE tab to view the DNS configuration. Click the MORE link/arrow to pull […]

How do I create a DKIM (Domain Key) record?

Yahoo originally created Domain Keys as an authentication and validation technique for email using a PGP-like protocol. The original specification has since been improved to DKIM (DomainKeys Identified Mail) by the community and a series of IETF standards resulted in RFC 6376. DKIM makes it very easy for a mail server to validate whether an […]

Load Balancing Droplets from Digital Ocean

We recently helped a customer who had dozens of virtual machines (called Droplets) from Digital Ocean spanning multiple countries. Digital Ocean doesn’t have a load balancer, but even if they did, he was looking for a way to load balance traffic in each of 3 geographically diverse regions all without having to use DNS. He was using […]