Decrease Downtime with Change Management

Service providers do everything they know how to avoid downtime. Generally the best practice is not to touch a live network. If it ain’t broke, don’t fix it. But change is inevitable, and eventually every network or system will need improvements. The trick is to handle these changes with little to no disruption of running […]

Account Management – A Quick Start Video

  Watch this video to understand the functionality found in the Account section of the Total Uptime cloud management portal. Here you’ll learn how to modify company information, add/edit and delete users, create roles & security groupings, alert lists and much more.

Total Uptime Technologies LLC Announces Its 6th Consecutive SOC2 Type 2 Attestation

Total Uptime Technologies LLC is the cloud availability platform that improves availability, performance, security and connectivity for any application, anywhere. FOR IMMEDIATE RELEASE Skyland, NC, May 16, 2022 – Total Uptime Technologies LLC announces its sixth consecutive SOC2 Type 2 attestation. Total Uptime Technologies LLC, the cloud availability platform, is proud to improve availability, performance, security and connectivity […]

Total Uptime Technologies LLC Announces Its 5th Consecutive SOC2 Type 2 Attestation

Total Uptime Technologies LLC is the cloud availability platform that improves availability, performance, security and connectivity for any application, anywhere. FOR IMMEDIATE RELEASE Skyland, NC, May 14, 2021 – Total Uptime Technologies LLC announces its fifth consecutive SOC2 Type 2 attestation. Total Uptime Technologies LLC, the cloud availability platform, is proud to improve availability, performance, security and connectivity for […]

Enabling DUO with Total Uptime

If you’re enabling two-factor / 2FA in the Total Uptime management panel and you want to use DUO because you already use DUO elsewhere in your organization, these additional bits of information may be helpful in completing the configuration. The Total Uptime panel requires you to enter an Integration Key, Secret Key and Host Address […]

Basic ADC-as-a-Service Configuration Walkthrough

Creating your first basic configuration to place a device behind the Total Uptime platform can be completed in 5 easy steps. Step 1 Log into the management panel and go to NETWORKING > CONFIGURATION BUILDER On this page you will see a wizard that will walk you through an initial configuration. Step 1 requires the […]

Can you host a .gov domain?

Yes! Total Uptime does provide secure DNS hosting for Federal, State, Municipal and other Government agencies. We fully support the .gov TLD (top level domain) and offer DNSSEC and 2FA security to meet government security requirements with ease. To learn more about our service, you can visit our Government DNS Service page where you will […]

How to Implement Connection Rate Limiting

Total Uptime offers an array of granular connection rate limiting options to protect almost any application type. Our advanced rate limit options can protect you at layer 7 to ensure your applications are always available to legitimate users. Best of all, it can be customized on a per-port basis. Rate limiting is available for ADC-as-a-Service […]

Can I create a wildcard NS record?

Yes. While NS records do support the wildcard character, an asterisk (*), it is important to be careful when using this character to avoid sending untended traffic to another name server. For example, if you create a pair of NS records for xyz.example.com to point to a name server ns1.example.net what you’ve essentially done is […]

Can I bring my own IPs / can you announce my subnets?

The answer is yes! Periodically we’re asked if customers can announce their own IP space / subnets on our platform. The answer is yes. We will need an LOA (Letter of Authorization) for your IP space, and it will need to be registered with any of the RIRs (Regional Internet Registries) like ARIN, RIPE, etc. […]