How to troubleshoot application timeout issues

Occasionally certain applications that proxy through the ADC-as-a-Service platform will encounter timeout issues. This happens primarily with long-lived connections, such as file downloads over http (TCP port 80) or https (TCP port 443) as well as SSH or SFTP connections, typically over TCP port 22. Solving these timeout issues is generally pretty simple, but diagnosing […]

Global Server Load Balancing (GSLB)

What is it? And how can you implement it? SHORTCUT: If you just want to get to the part about configuring GSLB in the Total Uptime panel, skip to it here! Global Server Load Balancing (GSLB) or GEO Load Balancing is in hot demand, perhaps now more than ever before. Placing content as close as […]

How Does DNS Failover Work?

Total Uptime’s DNS Failover automation is a powerful way of increasing availability for any type of web-based service or application that is accessible via multiple IP addresses. Some examples include: An application behind two or more different ISP links Two or more servers at the same or different sites Two or more cloud or hosting […]

Notable Cloud Outages of 2020

Periodically we talk to someone who says something along the lines of: “we don’t need Total Uptime since we moved to the cloud.” A most interesting statement that is simply the result of someone misinformed about the benefits and capabilities of cloud. Does the cloud provide incredible flexibility? Yes! Does it let you provision services […]

Cloud Platform Release v20.3.1

We just couldn’t wait til April to get a new feature and a couple bug fixes out, so even though we said our 20.3.0 release was the last one of the month, we stand corrected, and I’m sure you won’t mind. Here are the details: Swagger Support: Customers who use our API will be very […]

Cloud Platform Release v20.2.0

It’s been a cold February so we’ve been confined indoors and stuck on our computers working hard to bring new features and functionality to our platform. To close out February, we have released a few things you’ve been asking for. Here are the details: Canvas vs. Table: Networking customers (Load Balancer, WAF etc.) may have […]

Cloud Platform Release v19.12.0

Today we’re excited to announce minor version release v19.12.0 which includes a few bug fixes and enhancements. This is our last update of the year due to an additional freeze period for the upcoming holiday season. Here is a rundown of the changes you will see. New Configuration Builder: After many months of development, we’re […]

VoIP Disaster Recovery

Disaster recovery (DR) planning is essential for active businesses. We’ve written a lot about it here on this blog. Usually it’s about internet services and websites and data services. But what happens if your phone system goes down? That can be a real disaster too. And it’s especially vulnerable now that many businesses have moved […]

Cloud Platform Release v19.7.0

Today we released minor version 19.7.0 of our cloud platform. This release includes a few bug fixes, back-end improvements plus a few new features and enhancements. We hope you like them! Change Log: We continue to enhance the change log to capture more and more information from different parts of the panel. This is an […]

Measuring Failure

If you are goal-oriented, you know how important it is to measure success. For network professionals, the goal is usually 99.999% availability. But despite all the counsel we’ve heard about focusing on the positive, sometimes we need to take a closer look at what negative things may affect us. For network management, there are several […]