How to Implement Connection Rate Limiting

Total Uptime offers an array of granular connection rate limiting options to protect almost any application type. Our advanced rate limit options can protect you at layer 7 to ensure your applications are always available to legitimate users. Best of all, it can be customized on a per-port basis. Rate limiting is available for ADC-as-a-Service […]

How to Enable WebSocket Support

The ADC-as-a-Service fully supports WebSockets. WebSocket support is configurable in both the public facing and back-end device settings dialogs. You will need to enable it in both locations for it to pass through to your device(s) correctly. Skip on down where we provide screenshots of exactly where you can find these settings in the panel. […]

How to troubleshoot application timeout issues

Occasionally certain applications that proxy through the ADC-as-a-Service platform will encounter timeout issues. This happens primarily with long-lived connections, such as file downloads over http (TCP port 80) or https (TCP port 443) as well as SSH or SFTP connections, typically over TCP port 22. Solving these timeout issues is generally pretty simple, but diagnosing […]

How to create a DMARC record

What is a DMARC record? DMARC stands for Domain-based Message Authentication Reporting and Conformance. A DMARC record tells email servers/receivers what the domain owner’s policy is regarding non-compliant email. For example, if your email is missing an SPF record or a DKIM record, should they allow it through, quarantine it or reject it. This is […]

Can I upload a PFX certificate file?

What is a PFX Certificate file? A PFX certificate file, also known as PKCS #12, is a combined file that contains the server certificate, intermediate certificate as well as the matching private key and is password protected. These files are typically used on Windows systems and if you already have a certificate and key on […]

Can I create a wildcard NS record?

Yes. While NS records do support the wildcard character, an asterisk (*), it is important to be careful when using this character to avoid sending untended traffic to another name server. For example, if you create a pair of NS records for xyz.example.com to point to a name server ns1.example.net what you’ve essentially done is […]

Cloud Platform Release v21.3.0

Our development team spent the last several weeks working hard to knock out a number of annoying bugs and enhancing features. This is a fairly significant platform update that also improves platform reliability and stability too. We think you’ll like what you see! New Rate Limiting Feature: We added a highly sought-after feature to ADC-as-a-Service […]

Do you have GEO proximity routing?

We do! The feature you’re probably looking for is called Geo Weighting. This is the modern and improved version of GEO Proximity routing, traditionally called Global Server Load Balancing. If you’re looking for a way to route a distributed audience (whether in the USA or around the world), the Geo Weighting feature is probably what […]

Do you offer Global Server Load Balancing (GSLB)?

Yes, we definitely do, but we offer a more accurate modern version of GSLB. We have a pretty extensive GSLB blog post about our implementation and how you can achieve various proximity-based routing concepts in the Total Uptime panel. Traditional GSLB uses DNS to make routing decisions. That is, it uses an IP address table […]

Global Server Load Balancing (GSLB)

What is it? And how can you implement it? SHORTCUT: If you just want to get to the part about configuring GSLB in the Total Uptime panel, skip to it here! Global Server Load Balancing (GSLB) or GEO Load Balancing is in hot demand, perhaps now more than ever before. Placing content as close as […]