Add a sub-company

If you are a reseller, you can use this button to create a sub-company.  When you choose the “Add” option, you will see this screen to create your sub-company: Company (*required) Enter the sub-company’s name. Address 1 & 2 (*required) Enter your sub-company’s street address in these fields. City (*required) Enter your sub-company’s city. State/Province […]

Creating a new Company / Sub-Company / Department / Division etc.

Here are step-by-step instructions for creating a Company within/under your company. This can be a sub-company for a client, a department or division that needs to manage their own account, a way to delegate domain management to someone else, or just a way of keeping things locked down for security purposes. After logging into the […]

Can I bring my own IPs / can you announce my subnets?

The answer is yes! Periodically we’re asked if customers can announce their own IP space / subnets on our platform. The answer is yes. We will need an LOA (Letter of Authorization) for your IP space, and it will need to be registered with any of the RIRs (Regional Internet Registries) like ARIN, RIPE, etc. […]

Search Subscriptions

If you find yourself with many sub-companies and are challenged with locating a specific sub-company to view, you can find it by using the “Search” button. Select the FIELD you’d like to search in the first box, HOW to search in the second box and enter the string you’d like to search FOR in the […]

Edit Subscriptions

To edit a company’s available options, first select the company you’d like to edit from the available list and then click the Edit button once.  You will be presented with the following screen, which will allow you to select or unselect the options you wish to enable/disable.  Your invoice will reflect any pricing differences between […]

Subscriptions Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! This section allows you to control which products or solutions your company is subscribed to. If you wish to subscribe to another solution, simply enable it here. NOTE: Additional costs may be incurred. If you are […]

Search for a Company

If you find yourself with many sub-companies and are challenged with locating a specific sub-company to view, you can find it by using the “Search” button. Select the FIELD you’d like to search in the first box, HOW to search in the second box and enter the string you’d like to search FOR in the […]

Edit a company

To edit a company or a sub-company, select the company and click on the “edit” button. Company (*required) Edit the company’s name. Address 1 & 2 (*required) Edit the company’s street address in these fields. City (*required) Edit the company’s city. State/Province Edit the company’s state or province. Country Select the company’s Country from the […]

Company Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! This section displays a list of companies you have access to view, which may be just your own. You can edit a company to change any of the contact information associated with it. If you are […]

Total Uptime Technologies LLC Announces Its 6th Consecutive SOC2 Type 2 Attestation

Total Uptime Technologies LLC is the cloud availability platform that improves availability, performance, security and connectivity for any application, anywhere. FOR IMMEDIATE RELEASE Skyland, NC, May 16, 2022 – Total Uptime Technologies LLC announces its sixth consecutive SOC2 Type 2 attestation. Total Uptime Technologies LLC, the cloud availability platform, is proud to improve availability, performance, security and connectivity […]