You can add a user by clicking on the “Add” button. You will see this screen displayed to add your user’s details with: Fields with an asterisk (*) are required fields Company Name*: Select which company or sub-company the user is being created under from the drop-down list. First Name*: User’s first name. Last Name*: […]
Don’t want to read the manual? Watch the video instead! Failover Pools are lists of one or more IP addresses (IPv4 or IPv6) that can be assigned to A or AAAA records to automate record changes based on certain monitoring criteria you specify. For example, you may have a failover pool that contains the IP […]
Roughly, a decade ago, VMware released their ESX virtual hosting platform that literally changed the datacenter, as we know it. It came at a time when datacenters were inundated with server sprawl as every new application request resulted in the purchase, racking and configuration of a new server. The arduous hardware purchasing process for servers […]
Today we released version 3.9 of our cloud platform which includes a few new feature enhancements, especially to the cloud load balancer, as well as the usual bug fix or two. Below is a summary of the most notable. General System/Account Changes: Maintenance Windows: We added a new feature that allows you to suppress alerting during […]
We talk to organizations every day looking to increase the availability of on-premise hosted applications using multihomed ISPs. The most common applications are Exchange and Remote Desktop, both essential components to ensuring workforce productivity for remote or offsite employees. While managing outbound connectivity through more than one ISP is a breeze today since so many firewall vendors […]
When you configure an Alert List to receive UP or DOWN notifications for your servers, our developers believed that more is better. So true to form, if a server goes down, you’ll receive an alert for every port from each of the 7 regions around the world that we currently monitor from. For many customers, […]
Today we released another update to our cloud platform. Our latest update includes additional SSL enhancements as well as back-end improvements to the way we monitor customer devices and route traffic around congestion on the Internet. Here are the most notable changes and bug fixes in this version: General System/Account Changes: User Primary Email: We […]
Today we released a significant update to our cloud platform which includes numerous improvements to our user interface and API. This first 2016 release includes a number of new features as well as enhancements that will provide better UI feedback and responsiveness we know will make it simpler and easier for customers to deploy advanced […]
Yes, we offer two factor (2FA) or dual factor authentication for logging into our cloud management panel. This is a feature that must be enabled company-wide (for all users). It is not possible to enable it for one user and not another because that could create a back-door. 2FA supports the following methods: One time […]
Our DNS Failover monitoring and Cloud Networking solutions (e.g. Load Balancing, firewall) have the ability to send email alerts when devices go up or down. In order to create an alert list and assign it to your failover pool, follow these steps: Go to the ACCOUNT link in the upper-right corner of the management portal. […]