What Went Down in 2017

The internet is replete with Top Ten lists and other rankings. But the criteria for distinguishing between #1 and #10 is often no more than personal whim. So with the caveat that these are not necessarily the worst or the biggest, we’ve decided to list and describe some of the most interesting outages in the […]

Domains Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to the Cloud DNS service will see the Cloud DNS main tab and this domains sub-tab. There are four main sections as shown above: 1. Main Toolbar The main toolbar is used to […]

Cloud Availability Platform v3.12

Today we released version 3.12 of our Cloud Availability Platform. Yes, it is true that version 3.11 never made it to production, so don’t worry about the minor version jump. It is intentional. This update includes a few bug fixes, new features and enhancements as well as back-end improvements that we’ve been working on for […]

Version 3.10 of our Cloud Platform released

Today we released another update to our cloud platform. Our latest update includes a number of significant features, enhancements as well as back-end improvements. Here are the most notable changes and bug fixes in this version:   General System/Account Changes: CSV table export: We added a new feature to the Domains, Change Log and Server […]

Version 3.9 of the Total Uptime Cloud Platform Released

Today we released version 3.9 of our cloud platform which includes a few new feature enhancements, especially to the cloud load balancer, as well as the usual bug fix or two. Below is a summary of the most notable. General System/Account Changes: Maintenance Windows: We added a new feature that allows you to suppress alerting during […]

Version 3.6 of our Cloud Platform released

Today we released another update to our cloud platform. Our March update includes a significant improvement to SSL including support for TLS 1.2 on the back-end network.  In the coming months we will slowly phase out SSLv3 support due to known vulnerabilities. We’ve already been working with clients who require SSLv3 support for legacy applications, […]

Getting the original client IP with X-Forwarded-For in your code

If you’re like many of our clients, you not only want to retrieve the original client IP for your web server logs, but you want to use them in code as well… for example, to track invalid login attempts, or record the IP in a database for online payments etc. (NOTE: If you need the […]

Do you offer two factor / dual factor authentication?

Yes, we offer two factor (2FA) or dual factor authentication for logging into our cloud management panel. This is a feature that must be enabled company-wide (for all users). It is not possible to enable it for one user and not another because that could create a back-door. 2FA supports the following methods: One time […]

Creating a new Company / Sub-Company / Department / Division etc.

Here are step-by-step instructions for creating a Company within/under your company. This can be a sub-company for a client, a department or division that needs to manage their own account, a way to delegate domain management to someone else, or just a way of keeping things locked down for security purposes. After logging into the […]

Version 3.4 of our Cloud Platform released

Version 3.4 of our Cloud Platform was released on March 16, 2014. It includes a significant number of new features and enhancements as well as bug fixes. Below is a complete rundown of the changes you’ll see today. New General System/Account Features: Password Reset: Previously, if a user forgot their password and did not have a […]