Major CenturyLink Network Outage to Close 2018

We end the year with a major CenturyLink outage that started early Thursday morning for many and spread across the country, according to reports on Reddit, GeekWire and Newsweek affecting Internet, 911 services and other internet-dependent services like waves and VoIP. The outage also affected other providers who lease long haul connectivity from them, such […]

Defending Against SQL Injection

If you’re worried about computer hackers, you should be worried about SQL injection (SQLi). It keeps showing up on the top ten list of the Open Web Application Security Project (OWASP). In 2013, the year of their latest approved list, OWASP put injection at the top of the list. “Injection flaws such as SQL, OS, […]

Network Availability – Is it Important to you?

Alright, we admit that our company has a certain obsession with network availability we collectively call “uptime”. It’s even in our name. We’re totally committed to keeping services up and running for our clients. And while uptime is our best friend, we seem to spend a lot of time thinking about the enemy:  downtime. We’ve […]

Leading Causes of Downtime

IT systems go down for a lot of reasons. Some downtime causes are obvious, while others take some time to understand. And still others are just plain comical. In this article we’ll have a look at different approaches to assigning blame for outages, and we’ll offer a short list of our own. The concept of downtime applies […]

How to Install a SSL Certificate

Total Uptime gives you the ability to load a SSL certificate and key pair for use in SSL offload or decrypting the SSL session in order to insert client IP headers.  This article describes the process of retrieving your certificate and key files from a Linux web server, uploading them, and pairing them in our […]

Monitors Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to Cloud Load Balancing will have access to the MONITORS tab, as shown in the image below. Monitors do not work on their own, but are attached to servers in an ALF pack […]

Proactive IT Maintenance to Minimize Downtime

No one needs to explain to you the virtues of being proactive. Of course, no one can make you (or this writer) do it either. You may know that you should change the timing belt on your car every 60,000 miles or so, but it’s even easier to do nothing about it — until your […]

DNS Monitors Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to Cloud DNS Failover (included in the Professional, Premium & Enterprise packages) will have access to the MONITORS tab, as shown in the image below. Monitors do not work on their own, but […]

Resource Record Types

Total Uptime’s Cloud DNS Service supports 27 different DNS resource record types. That includes 26 standard record types and 1 special web-redirect type that we’ve created. Below is a comprehensive list of each record type which you can find in the Cloud DNS management interface. DNS SOA Record This is the “Start of Authority” resource […]

Website Down? Understanding Why

“The website is down again!” That can be pretty frustrating. In the heat of the moment, most of us don’t really care why it is down — we just want back online. But the curious user may want to know more. What could make a web server unreachable? Why do they go down in the […]