“The website is down again!” That can be pretty frustrating. In the heat of the moment, most of us don’t really care why it is down — we just want back online. But the curious user may want to know more. What could make a web server unreachable? Why do they go down in the […]
Today we released version 3.12 of our Cloud Availability Platform. Yes, it is true that version 3.11 never made it to production, so don’t worry about the minor version jump. It is intentional. This update includes a few bug fixes, new features and enhancements as well as back-end improvements that we’ve been working on for […]
Q: Does Total Uptime support these new record types? A: YES! For domains/zones added to our platform on or after August 24, 2020, we natively support CAA records. Simply add the new record type to your zone using the blue button, as shown below. Creating CAA records isn’t very complex, but for those who need […]
On July 12th a major power event occurred at the prominent carrier hotel at 56 Marietta Street responsible for network interconnections for a significant portion of the southeast including over 60 carriers and over 100 telecom providers. The incident occurred during planned power distribution upgrades and created quite a number of issues for both regional […]
We don’t support uploading certificate chains, Intermediate certificates or Root certificates to avoid duplication and save space on our load balancers. But we do have most of the common Intermediate chains already in our repository for your use. You can link/chain your existing SSL certificate to one of these Intermediates to ensure they are trusted […]
If you just use one of our built-in monitors, like the Default HTTP, it will simply attempt to load the web page with the IP address of the attached device and look for an HTTP 200 response code. Often, this is a perfectly quick and accurate monitor, but this doesn’t always work. For example, I […]
If you have a Windows machine, temporarily adding a line to the hosts file is the easiest way to test a DNS change before actually making it live. This article outlines the steps you can perform to test. The location of the Hosts file can usually be found in %systemroot%\system32\drivers\etc\ where %systemroot% is usually C:\windows, […]
Today we released a significant update to our cloud platform which includes numerous improvements to our user interface and API. This first 2016 release includes a number of new features as well as enhancements that will provide better UI feedback and responsiveness we know will make it simpler and easier for customers to deploy advanced […]
In this KB article we’ll address a common question we receive about the difference between a CNAME and a Web Redirect (also referred to as a URL redirect). Both serve entirely unique purposes, so it is important to understand the differences so you know which to use at the right time. First about CNAME records […]
A frequent error that we often see with MX records is that a hostname is specified when it should not be. For example, ‘mail’ might be specified when ‘@’ should be. The screen capture below shows the @ symbol for the hostname value. @ is equal to the ‘root’ or ‘apex’ of the domain, in […]