User Columns

Select which columns you’d like displayed in the Users table.  Categories listed on the left are columns that will appear in the table.  Categories on the right are columns that are available, but not selected to appear in the table.  To add a column, press the “+” beside the category name on the right-hand list.  […]

Search for a User

If you find yourself with many users and are challenged with locating a specific user to view, you can find it by using the “Search” button. Select the FIELD you’d like to search in the first box, HOW to search in the second box and enter the string you’d like to search FOR in the […]

Edit a User

You can edit a user by selecting the desired user and clicking on the “Edit” button.  You will see this screen displayed to edit your user’s details with:  Fields with an asterisk (*) are required fields   First Name*: User’s first name. Last Name*: User’s last name. Title: User’s title (Mr. Ms. Miss. Mrs. etc…) […]

Add A User

You can add a user by clicking on the “Add” button.  You will see this screen displayed to add your user’s details with:  Fields with an asterisk (*) are required fields Company Name*: Select which company or sub-company the user is being created under from the drop-down list. First Name*: User’s first name. Last Name*: […]

Search for a Company

If you find yourself with many sub-companies and are challenged with locating a specific sub-company to view, you can find it by using the “Search” button. Select the FIELD you’d like to search in the first box, HOW to search in the second box and enter the string you’d like to search FOR in the […]

Edit a company

To edit a company or a sub-company, select the company and click on the “edit” button. Company (*required) Edit the company’s name. Address 1 & 2 (*required) Edit the company’s street address in these fields. City (*required) Edit the company’s city. State/Province Edit the company’s state or province. Country Select the company’s Country from the […]

Add a sub-company

If you are a reseller, you can use this button to create a sub-company.  When you choose the “Add” option, you will see this screen to create your sub-company: Company (*required) Enter the sub-company’s name. Address 1 & 2 (*required) Enter your sub-company’s street address in these fields. City (*required) Enter your sub-company’s city. State/Province […]

Resource Record Types

Total Uptime’s Cloud DNS Service supports 27 different DNS resource record types. That includes 26 standard record types and 1 special web-redirect type that we’ve created. Below is a comprehensive list of each record type which you can find in the Cloud DNS management interface. DNS SOA Record This is the “Start of Authority” resource […]

Does the Cloud have a Layer 1 or Layer 2?

Your customer calls the hotline and reports an outage. Now what? Well, first we need more information. What’s down? When did it go down? Were there any changes that may have affected it? Have other customers reported outages that may be related? We can’t possibly cover all the issues here. So let’s consider a specific […]

Load Balancing Moves to the Cloud

Everyone in the IT business has heard of load balancing, but many don’t know much about it. Even technology professionals who are familiar with the concept may know little about how it works. A brief introduction to the subject of load balancing and its development will help to round out our IT education. Why Load […]