Those Vulnerable 3rd-Party Web Services

Just when you think things are getting safer on the web, somebody comes up with a startling claim and spoils your party: “Our analysis paints a somewhat bleak situation on the state of modern web ecosystem.” That’s the conclusion of a 2016 study conducted by Carnegie Mellon University. The full title is worth noting: Oh, […]

Drilling for Disaster Recovery

On an Air Force base in San Antonio, Texas, two men walk into the base exchange. They show their IDs to the clerks, don Halloween masks, and proceed to play the part of terrorists. “This is a drill! We want liberation!  This is only a drill!” Airmen shopping in the facility give them funny looks, […]

Uptime Institute Ensures IT Infrastructure Reliability

When it comes to IT infrastructure, there’s not much room for error. In fact, businesses have come to expect their data technology environment to be completely reliable. As we wrote in “The Essence of Uptime“, “The standard for network uptime is 99.999% availability.” Data center reliability is essential to the success of the enterprise now […]

Leading Causes of Downtime

IT systems go down for a lot of reasons. Some downtime causes are obvious, while others take some time to understand. And still others are just plain comical. In this article we’ll have a look at different approaches to assigning blame for outages, and we’ll offer a short list of our own. The concept of downtime applies […]

Configuration Builder Tab

Manage and create Network Packs that can be configured with DNS easily and efficiently. The aim of these configurations is to provide you with an easy way to manage your virtual configurations, while providing excellent services such as Acceleration, Load Balancing, Firewall, and Instant Failover. Below you will find a brief description of this functionality, […]

Cloud Availability Platform v18.1.0

Today we released version 18.1.0 of our cloud platform after many months of hard work on our part, and anticipation on yours. While there are over 120 bug fixes, feature enhancements and changes, the biggest change you will see is the new skin. It was time to update the look and feel of the UI, […]

Alert Lists Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! This section allows you to create any number of alert lists, and maintenance windows. Each alert list can have a custom name and allows you to assign any number of your users to them. You can […]

User Columns

Select which columns you’d like displayed in the Users table.  Categories listed on the left are columns that will appear in the table.  Categories on the right are columns that are available, but not selected to appear in the table.  To add a column, press the “+” beside the category name on the right-hand list.  […]

Redundancy: When Too Much is Just Right

Redundancy is indispensable in the world of information technology. Of course, redundancy is not welcome in every aspect of life. If your company doesn’t need you anymore and makes you “redundant”, you’ll have to look for another job. Poorly written text may be credited to the Department of Redundancy Department. The concept of redundancy is […]

Decrease Downtime with Change Management

Service providers do everything they know how to avoid downtime. Generally the best practice is not to touch a live network. If it ain’t broke, don’t fix it. But change is inevitable, and eventually every network or system will need improvements. The trick is to handle these changes with little to no disruption of running […]