Edit a User

You can edit a user by selecting the desired user and clicking on the “Edit” button.  You will see this screen displayed to edit your user’s details with:  Fields with an asterisk (*) are required fields   First Name*: User’s first name. Last Name*: User’s last name. Title: User’s title (Mr. Ms. Miss. Mrs. etc…) […]

Add A User

You can add a user by clicking on the “Add” button.  You will see this screen displayed to add your user’s details with:  Fields with an asterisk (*) are required fields Company Name*: Select which company or sub-company the user is being created under from the drop-down list. First Name*: User’s first name. Last Name*: […]

Redundancy: When Too Much is Just Right

Redundancy is indispensable in the world of information technology. Of course, redundancy is not welcome in every aspect of life. If your company doesn’t need you anymore and makes you “redundant”, you’ll have to look for another job. Poorly written text may be credited to the Department of Redundancy Department. The concept of redundancy is […]

What Went Down in 2017

The internet is replete with Top Ten lists and other rankings. But the criteria for distinguishing between #1 and #10 is often no more than personal whim. So with the caveat that these are not necessarily the worst or the biggest, we’ve decided to list and describe some of the most interesting outages in the […]

Import/Export Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! The Import / Export tab within Cloud DNS allows you to easily bulk-add new domains to the platform, as well as export domains (currently one-by-one) in a traditional text file format for easy backup or for […]

DNS Failover Pools

Don’t want to read the manual? Watch the video instead! Failover Pools are lists of one or more IP addresses (IPv4 or IPv6) that can be assigned to A or AAAA records to automate record changes based on certain monitoring criteria you specify. For example, you may have a failover pool that contains the IP […]

Why Ransomware is a Threat to Availability

According to the FBI, ransomware became a billion dollar industry in 2016.  That is right, $1 billion.  If ransomware were a legitimate industry, it would be the focus of case studies in every business school in the world as its growth is unprecedented.  This growth is attributed to four primary reasons. The amount of money […]

The Foundation of Networking – It’s about Availability

As we look forward to even greater advances in technology, sometimes it helps to take a look back. Many of us take for granted the connectivity that we enjoy across a wide variety of applications. Sometimes it is seamless, and other times – well, we know that improvements are on their way. But the applications […]

The True Costs of Downtime for IT

Downtime is a dirty word in the IT business. Unplanned outages are unacceptable and should not be tolerated. In a universe where customers expect services to be available 99.999% of the time, any time your IT service offering is down is costly to your business. And the true cost of downtime may be more than […]

5 Ways to Increase Application Availability

A service provider that offers software-as-a-service or another cloud-based solution should understand what customers are looking for and what compels those very customers to choose an off-premise, “cloud-based” solution vs. the more traditional on-premise, self-hosted solution. As a cloud service provider ourselves, we set out to understand how our customers went about choosing one service […]