AT&T Suffers DNS Outage

Ironically after writing a blog post earlier today commenting on how ISPs are not the best organization to handle DNS because it is not their core competency, AT&T suffered a significant DNS outage that affected many customers across the United States for many hours.  Network World has a few more details as does ComputerWorld. AT&T did not release […]

Can I bring my own IPs / can you announce my subnets?

The answer is yes! Periodically we’re asked if customers can announce their own IP space / subnets on our platform. The answer is yes. We will need an LOA (Letter of Authorization) for your IP space, and it will need to be registered with any of the RIRs (Regional Internet Registries) like ARIN, RIPE, etc. […]

Global Server Load Balancing (GSLB)

What is it? And how can you implement it? SHORTCUT: If you just want to get to the part about configuring GSLB in the Total Uptime panel, skip to it here! Global Server Load Balancing (GSLB) or GEO Load Balancing is in hot demand, perhaps now more than ever before. Placing content as close as […]

Measuring Failure

If you are goal-oriented, you know how important it is to measure success. For network professionals, the goal is usually 99.999% availability. But despite all the counsel we’ve heard about focusing on the positive, sometimes we need to take a closer look at what negative things may affect us. For network management, there are several […]

How redundant and reliable is Multicloud Networking?

Multicloud Networking can be extremely reliable. It all depends on configuration. A single tunnel between our networks is the least desirable, but multiple tunnels between your location and at least two POPs on the Total Uptime platform increases reliability significantly. Add BGP for dynamic routing and you can achieve 99.999% reliability. Many providers, such as […]

Finding Your Network’s Weakest Link

High availability is the nirvana of network engineers. When everything is humming, monitoring screens are green, and no notifications are in their inbox, network managers can spend time dreaming about how big their Christmas bonuses might be this year. But an unforeseen problem can interrupt their dreams and pop their bubbles at any given moment. […]

Does the Cloud Solve Problems?

There is something about that word cloud. We know that cloud is a catch-all term for the many services available on the internet. And there are particular benefits to be found in moving to the cloud, as we have previously discussed in this blog space. But the cloud is not some heavenly realm of digital […]

Network Failover Can Save Your Business

Don’t put all your eggs in one basket, they say. You should always have a plan B. Companies spend millions on their data connections, but even the best of them can fail. And what happens when you don’t have adequate backup systems in place? Well, take a look at our survey of outages in 2018 […]

What Went Down in 2018

Despite whatever bad news you read in this article, we encourage you to remain positive. It’s just human nature to have a curious interest in the calamities of others. So if that’s what gives you your kicks, feel free to enjoy our 2nd annual dispatch on some of the most interesting outages of the past […]

Increase Availability with Ticket Excellence

Everybody has troubles — especially IT professionals. But for obvious reasons, they don’t have the luxury to ignore them, run from them, put them off, or pass them on to somebody else. Doing so would undermine availability. Perhaps the availability of a server or a desktop, or even a workforce. No, in the world of […]