What’s the difference between a CNAME and a Web Redirect?

In this KB article we’ll address a common question we receive about the difference between a CNAME and a Web Redirect (also referred to as a URL redirect). Both serve entirely unique purposes, so it is important to understand the differences so you know which to use at the right time. First about CNAME records […]

A comprehensive guide to using device weights in the load balancer

The device “weight” select menu shown at the far right of your server or device within a Server Group allows you to adjust how traffic is distributed by the load balancer when you have two or more devices in a configuration. In essence, the higher the number, the heavier the weight, and the more traffic […]

What should I configure the “Failover After” setting to?

The “failover after” setting (shown below) in the main Failover Pool configuration is the number of our cloud nodes (datacenters) that must see your server as DOWN before actually failing over. All of our datacenters monitor your servers all the time. This setting simply allows you to increase the reliability of the results before action […]

How does the DNS Failover Service work?

Total Uptime’s DNS failover works by constantly monitoring at least two servers using any number of fully customizable monitoring tests that you create. It allows you to send traffic to those servers via one of two methods. (1) You can use Round Robin to send traffic to all of your available servers, or (2) you can send traffic […]

Can I use the HTTP monitor to check a specific page on my site?

Yes, absolutely. When creating an HTTP monitor, you can go to the SPECIAL PARAMETERS tab and adjust the HTTP Request value to look for your special page. By default the HTTP Request value is “HEAD /”. If, for example, you wanted to test the page at http://www.mydomain.com/test.php, you would change the value in the HTTP Request […]

How do I change my DNS name servers at Network Solutions to point to you?

Here are the steps to changing your name servers at Network Solutions to point to us. 1. Go to http://www.networksolutions.com 2. In the far upper-right corner of the page, click on the blue MANAGE ACCOUNT button. 3. Log in with your credentials 4. In the ACCOUNT MANAGER, click on MY DOMAIN NAMES. 5. Now click on […]

Creating a new Company / Sub-Company / Department / Division etc.

Here are step-by-step instructions for creating a Company within/under your company. This can be a sub-company for a client, a department or division that needs to manage their own account, a way to delegate domain management to someone else, or just a way of keeping things locked down for security purposes. After logging into the […]

Can you reserve or register domain names?

Although not our core business, we can register or renew domain names for our customers. The fees vary based on the TLD (e.g. .com, .net, .org etc.) and they won’t be the lowest in the industry. We offer domain registration for our customers as a convenience should they wish to keep their DNS and domain […]