Retrieve All Companies

Method:              GET URI:                       /Account/Company/All This method will return all companies within the account, including all sub-companies, if they exist. The {options} allow you to refine the results retrieved from the API. They must be formatted as a query string, e.g. if you use more than one, the 2nd one onwards should be preceded by an […]

Retrieve All Active Companies

Method:              GET URI:                       /Account/Company/ActiveOnly This method will return all active companies within the account, including all sub-companies, if they exist. The {options} allow you to refine the results retrieved from the API. They must be formatted as a query string, e.g. if you use more than one, the 2nd one onwards should be preceded by […]

Modify a User

Method:              PUT URI:                       /Account/User/{userID} This method modifies an existing user. Parameter Data Type CompanyId “string” FirstName “string” LastName “string” Title “string” Phone “string” PhoneExtension “string” Cell “string” Active “string” Primary “string” Active “string” PrimaryEmail “string” SecondaryEmail “string” NewPassword “string” VerifyPassword “string” RoleId “string” TimeZoneID “string” EnableSms “string” SupportPass “string” APIAccount boolean (true/false)  

Create a User

Method:              POST URI:                       /Account/User This method creates a new user. Parameter Data Type CompanyId “string” FirstName “string” LastName “string” Title “string” Phone “string” PhoneExtension “string” Cell “string” Active “string” Primary “string” Active “string” PrimaryEmail “string” SecondaryEmail “string” NewPassword “string” VerifyPassword “string” RoleId “string” TimeZoneID “string” EnableSms “string” SupportPass “string” APIAccount boolean (true/false)  

Notable Network and Cloud Outages of 2021

There are hundreds of cloud and network provider outages every week, more than anyone ever realizes. To help convey the sheer volume of cloud provider and network provider outages, we’ve compiled this running post of the most notable ones in 2021 so far with a primary focus on North American providers, but coverage across the […]

Cloud Platform Release v21.6.0

Our star developers spent the last couple months working hard to knock out a couple annoying bugs and adding new features. This is a fairly significant platform update that also improves platform reliability and stability too. We hope you like it! New Webhook Feature: We added an often requested feature called HTTP Webhooks that allows […]

Total Uptime Technologies LLC Announces Its 5th Consecutive SOC2 Type 2 Attestation

Total Uptime Technologies LLC is the cloud availability platform that improves availability, performance, security and connectivity for any application, anywhere. FOR IMMEDIATE RELEASE Skyland, NC, May 14, 2021 – Total Uptime Technologies LLC announces its fifth consecutive SOC2 Type 2 attestation. Total Uptime Technologies LLC, the cloud availability platform, is proud to improve availability, performance, security and connectivity for […]

Enabling DUO with Total Uptime

If you’re enabling two-factor / 2FA in the Total Uptime management panel and you want to use DUO because you already use DUO elsewhere in your organization, these additional bits of information may be helpful in completing the configuration. The Total Uptime panel requires you to enter an Integration Key, Secret Key and Host Address […]

Can I create a wildcard NS record?

Yes. While NS records do support the wildcard character, an asterisk (*), it is important to be careful when using this character to avoid sending untended traffic to another name server. For example, if you create a pair of NS records for xyz.example.com to point to a name server ns1.example.net what you’ve essentially done is […]

Can I bring my own IPs / can you announce my subnets?

The answer is yes! Periodically we’re asked if customers can announce their own IP space / subnets on our platform. The answer is yes. We will need an LOA (Letter of Authorization) for your IP space, and it will need to be registered with any of the RIRs (Regional Internet Registries) like ARIN, RIPE, etc. […]