Retrieve All Active Companies

Method:              GET URI:                       /Account/Company/ActiveOnly This method will return all active companies within the account, including all sub-companies, if they exist. The {options} allow you to refine the results retrieved from the API. They must be formatted as a query string, e.g. if you use more than one, the 2nd one onwards should be preceded by […]

How Fast is DNS Failover?

We’re often asked how quickly an ‘A’ or ‘AAAA’ record controlled by a DNS Failover pool can update across the internet. TLDR: 2.5 minutes is about as fast as it can go. If you’re curious how we came up with this number, here’s the backstory on how it all works. DNS Failover update speed is […]

Notable Cloud Outages of 2020

Periodically we talk to someone who says something along the lines of: “we don’t need Total Uptime since we moved to the cloud.” A most interesting statement that is simply the result of someone misinformed about the benefits and capabilities of cloud. Does the cloud provide incredible flexibility? Yes! Does it let you provision services […]

Cloud Platform Release v20.12.0

Between November 25th and and December 29th platform updates are placed on hold in order to minimize any impact to customers who rely on the holiday season for a significant portion of their revenue. So November and the vast majority of December didn’t see any significant changes released. But we were still working hard behind-the-scenes […]

Defending Against SQL Injection

If you’re worried about computer hackers, you should be worried about SQL injection (SQLi). It keeps showing up on the top ten list of the Open Web Application Security Project (OWASP). In 2013, the year of their latest approved list, OWASP put injection at the top of the list. “Injection flaws such as SQL, OS, […]

Supported Load Balancing Persistence / Affinity Types

Persistence or Affinity is a function of load balancing where connections will be routed to the same device (service) based upon the criteria selected. Sometimes this is referred to session stickiness as well. This is configured in the load balancing dialog for your config/pack.  Each persistence type has a time-out value which will keep the […]

Monitors Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to Cloud Load Balancing will have access to the MONITORS tab, as shown in the image below. Monitors do not work on their own, but are attached to servers in an ALF pack […]

Device Status Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! The Server Status tab displays a history of UP and DOWN status events for devices that are part of DNS Failover Pool and/or are used in Networking (e.g. Cloud Load Balancing, Firewall, etc.) Every time a […]

Change Log Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! The Change Log tracks any activity and changes in your account profile.  It will record DNS changes, Load Balancer adjustments, even successful and unsuccessful login attempts. Change Log Headings: By default, the change log is sorted […]

Top 6 Tools for DNS Troubleshooting

Looking for a handy online DNS Tool, try ours here! Troubleshooting never ends. Problems in network computing can happen at many different levels. One technology that every internet user depends on is DNS, which stands for domain name system. A domain name is an alphanumeric designation for an IP address. DNS servers are the databases […]