Privacy Policy

Total Uptime Privacy Policy Last Updated: May 23, 2018 Total Uptime Technologies LLC (“Total Uptime”) respects your concerns about privacy. References in this Privacy Policy to “Total Uptime”, “we”, “us”, and “our” are references to the Total Uptime entity responsible for the processing of your personal information, which generally is the Total Uptime entity that […]

Resource Record Types

Total Uptime’s Cloud DNS Service supports 27 different DNS resource record types. That includes 26 standard record types and 1 special web-redirect type that we’ve created. Below is a comprehensive list of each record type which you can find in the Cloud DNS management interface. DNS SOA Record This is the “Start of Authority” resource […]

How does a DNS query work?

When you open your browser and type in “www.example.com”, or a DNS client needs to look up a name used in a program, it queries DNS servers to resolve the name. Each query message the client sends contains three pieces of information, specifying a question for the DNS server to answer: A specified DNS domain […]

Do you only support certain TLD (top level domains)?

We have no restrictions. We support every TLD currently in existence, and even those that don’t exist yet. We also have name servers with the extensions of .com, .net, .info, .org, .co.uk and more to make it easy to match up a name server TLD to your domains’ TLD to ensure a speedy resolution. Not […]

Version 3.3 of our Cloud Platform released

Version 3.3 of our Cloud Platform was released on September 22. While many months have flown by, we’ve packed this one full of several new features that many have been waiting for, as well as fixes to all of the known bugs up until September 15th. Here are the new features we’ve included in this […]

Secondary DNS – A Viable Backup Solution?

With GoDaddy’s unfortunate DNS outage on September 10th, we received an enormous number of inquiries about our DNS services. A frequently asked question was whether or not Total Uptime could provide secondary or backup DNS services for disaster recovery. The quick answer is “yes”, we can definitely provide this commonly implemented DNS backup solution, but we thought […]

A Primer on the Domain Name System (DNS)

In the early days of the Internet, humans and other computers located the few massive interconnected computers the same way: by their numeric Internet Protocol (IP) addresses. Soon, the impracticality of memorizing all these numbers became obvious and a rudimentary naming scheme was developed. A central repository of names and their associated IP addresses was […]