Cloud Service Level Agreement Expectations

Service Level Agreements (SLAs) are essential in the IT business. IT managers should know what to expect from their service providers. You should fully understand any SLA before signing it – especially when it comes to uptime.  Let’s explore. SLA Overview Everyone who has been around IT support has heard of Service Level Agreements. As […]

A Comprehensive Guide on Supported Protocols

The Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]

Multihomed ISP Link Availability Challenges

We talk to organizations every day looking to increase the availability of on-premise hosted applications using multihomed ISPs. The most common applications are Exchange and Remote Desktop, both essential components to ensuring workforce productivity for remote or offsite employees.  While managing outbound connectivity through more than one ISP is a breeze today since so many firewall vendors […]

8 uses for Cloud Load Balancing or Failover

As we talk to people during the week, we periodically make suggestions for using Cloud Load Balancing or Failover that are often met with surprise, such as “Oh, I didn’t know it could be used for that”. So we thought it might be helpful to compile a list of 8 potential uses. Of course, it […]

How do I create a DKIM (Domain Key) record?

Yahoo originally created Domain Keys as an authentication and validation technique for email using a PGP-like protocol. The original specification has since been improved to DKIM (DomainKeys Identified Mail) by the community and a series of IETF standards resulted in RFC 6376. DKIM makes it very easy for a mail server to validate whether an […]

Significant Growth Predicted for Hybrid Cloud

In a recent Computer World article, Technology Business Research shared their prediction for cloud growth in 2015. 33% growth rate for private cloud, 25% growth rate for public cloud and a whopping 50% growth rate for hybrid cloud all when compared to 2014 data. Allan Krans, an Analyst with the firm, stated “There are a lot […]

Significant Cloud Outages of 2014

There is no question that the cloud is imperfect. Whether your business uses public, private or a hybrid cloud, outages happen all the time and are a part of life. At Total Uptime, we know this fact quite well, and that’s the primary reason we created our Cloud Networking solutions, such as our Cloud Load Balancer […]

Dual WAN Link Load Balancing – for Inbound Traffic

A common inquiry we receive is whether or not any of our solutions have the capability to automate switching inbound traffic between common office WAN Internet connections, such as DSL, Cable and T1 lines. The quick answer is “absolutely!” Total Uptime Failover solutions are perfect for automatically failing inbound traffic over these types of WAN […]

5 Things We Do That AWS Route 53 Does Not

Total Uptime’s DNS Service along with our DNS Failover solution are often compared to Amazon Route 53, and for good reason. Organizations are increasingly looking for a reliable DNS provider in light of frequent outages at various Domain Registrars like Network Solutions. IT experts understand that because DNS is the first link in the chain, it must be the […]

A Primer on the Domain Name System (DNS)

In the early days of the Internet, humans and other computers located the few massive interconnected computers the same way: by their numeric Internet Protocol (IP) addresses. Soon, the impracticality of memorizing all these numbers became obvious and a rudimentary naming scheme was developed. A central repository of names and their associated IP addresses was […]