Cloud Availability Platform v3.12

Today we released version 3.12 of our Cloud Availability Platform. Yes, it is true that version 3.11 never made it to production, so don’t worry about the minor version jump. It is intentional. This update includes a few bug fixes, new features and enhancements as well as back-end improvements that we’ve been working on for […]

The Essence of Uptime

Uptime is a key performance indicator (KPI). Some would say it is the key performance indicator, the sine qua non, of productive computing. If you can’t keep your system operational, you have nothing. None of the many functionalities – the bells and whistles – matter one whit if your customers can’t access your site or service. The expectation in […]

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]

Version 3.9 of the Total Uptime Cloud Platform Released

Today we released version 3.9 of our cloud platform which includes a few new feature enhancements, especially to the cloud load balancer, as well as the usual bug fix or two. Below is a summary of the most notable. General System/Account Changes: Maintenance Windows: We added a new feature that allows you to suppress alerting during […]

A Comprehensive Guide on Supported Protocols

The Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]

Version 3.7 of our Cloud Platform released

Today we released another update to our cloud platform. Our latest update includes additional SSL enhancements as well as back-end improvements to the way we monitor customer devices and route traffic around congestion on the Internet. Here are the most notable changes and bug fixes in this version:   General System/Account Changes: User Primary Email: We […]

Version 3.6 of our Cloud Platform released

Today we released another update to our cloud platform. Our March update includes a significant improvement to SSL including support for TLS 1.2 on the back-end network.  In the coming months we will slowly phase out SSLv3 support due to known vulnerabilities. We’ve already been working with clients who require SSLv3 support for legacy applications, […]

Version 3.5 of our Cloud Platform released

Today we released a significant update to our cloud platform which includes numerous improvements to our user interface and API. This first 2016 release includes a number of new features as well as enhancements that will provide better UI feedback and responsiveness we know will make it simpler and easier for customers to deploy advanced […]

Reliably Monitoring Exchange Server for DNS Failover or Load Balancing

On occasion we receive a request seeking assistance creating monitors to determine the availability of Microsoft Exchange, such as Internet-facing ActiveSync or OWA. After helping many customers, we have determined what works well, and what doesn’t work at all. Here are our tried and true suggestions for reliably monitoring your Exchange environment. Exchange 2013, 2016 […]