Guess What? The Cloud Isn’t Perfect

A Mass Migration is Happening A few years ago, Gartner predicted that more than $1 trillion in IT spending would be directly impacted by the shift to cloud and that 25% of all software spending would shift to the cloud.  They stated that by 2020, a corporate “no-cloud” policy will be as rare as a […]

VoIP Disaster Recovery

Disaster recovery (DR) planning is essential for active businesses. We’ve written a lot about it here on this blog. Usually it’s about internet services and websites and data services. But what happens if your phone system goes down? That can be a real disaster too. And it’s especially vulnerable now that many businesses have moved […]

Measuring Failure

If you are goal-oriented, you know how important it is to measure success. For network professionals, the goal is usually 99.999% availability. But despite all the counsel we’ve heard about focusing on the positive, sometimes we need to take a closer look at what negative things may affect us. For network management, there are several […]

Network Availability is the Name of the Game

Your network is everything. At least it seems that way. You can offer the most wonderful services in the world, but if your customer can’t access them, you’re dead in the water. Let’s face it. Most businesses suffer when the internet goes down, or when critical network services are not available. You’ve probably experienced the […]

What Went Down in 2018

Despite whatever bad news you read in this article, we encourage you to remain positive. It’s just human nature to have a curious interest in the calamities of others. So if that’s what gives you your kicks, feel free to enjoy our 2nd annual dispatch on some of the most interesting outages of the past […]

Increase Availability with Ticket Excellence

Everybody has troubles — especially IT professionals. But for obvious reasons, they don’t have the luxury to ignore them, run from them, put them off, or pass them on to somebody else. Doing so would undermine availability. Perhaps the availability of a server or a desktop, or even a workforce. No, in the world of […]

Is Tier IV Certification Worth It?

In a previous article about Uptime Institute, we talked about the different types of certification a company can obtain. Achieving tier certification from Uptime Institute can cost a lot of time and money, but it can be pretty important. According to Colocation America Corporation, “If you’re in the data center business and not familiar with […]

The Basics of DCIM

We have remarked several times in this space about the tremendous changes in the data center in such a short period of time. Not only are device footprints shrinking and functionalities converging, but the way that hardware and software are managed has become more comprehensive and streamlined. Now the same thing that has happening to […]

Market Surveys from Disaster Recovery Journal and Forrester

“I only believe in statistics that I doctored myself.” Winston Churchill said a lot of things, but despite the rumors, fact checkers don’t believe he really originated this saying. It is actually a common joke in the German language that the Nazi propagandist Goebbels misattributed to the British leader. Another false quote did not really […]

Environmental Monitoring Just Keeps Getting Better

A data center has many components, but none are more critical than the environmental monitoring system. The technology infrastructure may be state-of-the-art, but if such things as heat or moisture are left unchecked, then all that expensive equipment could fail and cost unnecessary expenses and downtime. Data center managers must have an all-of-the-above strategy that […]