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Total Uptime®

ADCaaS / Load Balancing · Availability

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]

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Cloud DNS

What is DNS Tunneling?

DNS tunneling is a misuse of DNS. Domain Name Servers (DNS) have been called the internet’s equivalent of a phone book. Rather than remembering an IP address with up to twelve digits, you just need to know the domain name associated with the IP address. DNS tunneling attempts to hijack the protocol to use it […]

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Outages

Digital Realty / Telx Atlanta Power Outage

On July 12th a major power event occurred at the prominent carrier hotel at 56 Marietta Street responsible for network interconnections for a significant portion of the southeast including over 60 carriers and over 100 telecom providers. The incident occurred during planned power distribution upgrades and created quite a number of issues for both regional […]

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Availability

The Need for Increased Availability is Now

The 2nd half of another year is here once again and as usual, it gives us one more moment to reflect on our New Year goals, how far away we are from achieving them and a chance to develop new methods to meet them. But for analysts in the tech industry, this is a time […]

Total Uptime

Availability

The True Costs of Downtime for IT

Downtime is a dirty word in the IT business. Unplanned outages are unacceptable and should not be tolerated. In a universe where customers expect services to be available 99.999% of the time, any time your IT service offering is down is costly to your business. And the true cost of downtime may be more than […]

Total Uptime

ADCaaS / Load Balancing · Availability

5 Ways to Increase Application Availability

A service provider that offers software-as-a-service or another cloud-based solution should understand what customers are looking for and what compels those very customers to choose an off-premise, “cloud-based” solution vs. the more traditional on-premise, self-hosted solution. As a cloud service provider ourselves, we set out to understand how our customers went about choosing one service […]

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ADCaaS / Load Balancing · Availability

Multi Site Exchange DAG Failover – Solving WAN IP Availability

So you decided to deploy a high availability Microsoft Exchange environment.  You created a Database Availability Group for the databases on the Mailbox servers, carefully thought out the mailbox server roles and even deployed multiple Client Access Servers at two different sites with a nice WAN connection between them for timely synchronization. Your Exchange DR […]

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ADCaaS / Load Balancing · Availability

Multihomed ISP Link Availability Challenges

We talk to organizations every day looking to increase the availability of on-premise hosted applications using multihomed ISPs. The most common applications are Exchange and Remote Desktop, both essential components to ensuring workforce productivity for remote or offsite employees.  While managing outbound connectivity through more than one ISP is a breeze today since so many firewall vendors […]

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ADCaaS / Load Balancing

8 uses for Cloud Load Balancing or Failover

As we talk to people during the week, we periodically make suggestions for using Cloud Load Balancing or Failover that are often met with surprise, such as “Oh, I didn’t know it could be used for that”. So we thought it might be helpful to compile a list of 8 potential uses. Of course, it […]

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