Healthcare

Definitive Healthcare

Healthcare data and intelligence provider increases availability for online subscription services.

About Definitive Healthcare

Founded in 2011, Definitive Healthcare LLC is a Framingham, Massachusetts, healthcare data company serving over 1,500 clients. Included in their philosophical approach are the use of cutting-edge technologies, investment in healthcare market knowledge, superior customer service, and maintenance of the highest quality data. Definitive Healthcare provides powerful intelligence on hospitals, physicians, and healthcare providers. In 2018, they placed 974th on Inc. Magazine’s list of 5000 fastest-growing private companies in the U.S. Definitive Healthcare has over 250 employees.

Everything you guys have been doing is amazing and being delivered as promised. As always you guys go above and beyond and I couldn’t be happier.

David Courville

Vice President of Information Technology

Challenge

Unreliable Connectivity

Repeated ISP connection issues caused interruptions to the website.

Customer Impact

Clients experienced breaks in service and were becoming increasingly frustrated.

Business Risk

Continued availability issues could lead to customer cancellations and lost revenue.

Solution

Definitive Healthcare implemented Total Uptime’s Cloud Failover and Load Balancing services to maintain availability and manage traffic without the cost and complexity of traditional network appliances.

Cloud Failover

Reliable traffic failover helped maintain service availability when an ISP connection was lost.

Cloud Load Balancing

Traffic management provided a scalable and cost-effective alternative to dedicated network appliances.

Results

Increased Availability

Higher availability for their subscription service.

Resource Optimization

SSL processing moved to the network edge.

Cost Efficiency

Avoided expensive network appliance infrastructure.

Reliable Support

Total Uptime support helped resolve initial configuration issues.

Products Used

Cloud Load Balancing

Distribute traffic to any cloud or device with full control.

Cloud Failover

Increase Application Availability

Prevent your next outage today!

Protect your applications with intelligent cloud load balancing, automated failover, and enterprise-grade security.