Generic selectors
Exact matches only
Search in title
Search in content
icon

Why You Need Cloud Based Layer 7 Load Balancing Today

Keeping up with the pace of ever the changing world of IT today is a challenge.  It can be like trying to drink from a fire hydrant.  You can drown in the overwhelming constant barrage of information and technological advancement.  For that reason, it is not unusual for today’s IT managers to be unfamiliar with […]
icon

How the Availability of Big Data is Transforming the World

All over the world, companies are competing with one another in the race towards digital transformation.   According to a report by Gartner in 2016, one-half of all CEO’s expect their industries to be substantially or unrecognizably transformed by digital transformation. It is a recurrent digital evolutionary process of embedding technologies into nearly everything around us […]
icon

Making a Case for Cloud and its Disruptive Benefits

In the 1970s, a new technology known as the internet was born in the engineering laboratory of one of the United States’ most famous schools and like most disruptive technologies, its birth was greeted with derision by many in the IT community. Known then as ARPANET which birthed the internet, a columnist for a prominent […]
icon

The Essence of Uptime

Uptime is a key performance indicator (KPI). Some would say it is the key performance indicator, the sine qua non, of productive computing. If you can’t keep your system operational, you have nothing. None of the many functionalities – the bells and whistles – matter one whit if your customers can’t access your site or service. The expectation in […]
icon

EPO: Emergency Power Off or Extremely Probable Outage?

In 1959 there was a fire in the Pentagon.  It resulted in seven million dollars’ worth of damage, taking out three mainframe computers.  In today’s currency that would be $58.1 million. The National Fire Protection Agency (NFPA) was then tasked with creating rules and regulations to manage risks in computer environments.  They came up with […]
icon

Enterprise DNS – Is it really that important?

Quick, name the most important server in your network – Web server? Active Directory server? Mail server?   Those are all important no doubt, but your DNS servers are probably the most critical to your network operations.  Imagine you were traveling within a foreign country you had never visited before and the area was totally […]
icon

Cloud Service Level Agreement Expectations

Service Level Agreements (SLAs) are essential in the IT business. IT managers should know what to expect from their service providers. You should fully understand any SLA before signing it – especially when it comes to uptime.  Let’s explore. SLA Overview Everyone who has been around IT support has heard of Service Level Agreements. As […]
icon

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]
icon

What is The Cloud? A Technical Explanation

The Cloud – we hear that phrase thrown around a lot.  It is obviously a special place because nearly every company wants to go there, probably because we hear how wonderful everything works in the cloud.  Those who go there are promised a great deal of cost savings as well.  No wonder everyone is talking […]
icon

What is DNS Tunneling?

DNS tunneling is a misuse of DNS. Domain Name Servers (DNS) have been called the internet’s equivalent of a phone book. Rather than remembering an IP address with up to twelve digits, you just need to know the domain name associated with the IP address. DNS tunneling attempts to hijack the protocol to use it […]
icon

Digital Realty / Telx Atlanta Power Outage

On July 12th a major power event occurred at the prominent carrier hotel at 56 Marietta Street responsible for network interconnections for a significant portion of the southeast including over 60 carriers and over 100 telecom providers. The incident occurred during planned power distribution upgrades and created quite a number of issues for both regional […]
icon

The Need for Increased Availability is Now

The 2nd half of another year is here once again and as usual, it gives us one more moment to reflect on our New Year goals, how far away we are from achieving them and a chance to develop new methods to meet them. But for analysts in the tech industry, this is a time […]
icon

The True Costs of Downtime for IT

Downtime is a dirty word in the IT business. Unplanned outages are unacceptable and should not be tolerated. In a universe where customers expect services to be available 99.999% of the time, any time your IT service offering is down is costly to your business. And the true cost of downtime may be more than […]
icon

5 Ways to Increase Application Availability

A service provider that offers software-as-a-service or another cloud-based solution should understand what customers are looking for and what compels those very customers to choose an off-premise, “cloud-based” solution vs. the more traditional on-premise, self-hosted solution. As a cloud service provider ourselves, we set out to understand how our customers went about choosing one service […]
icon

Multi Site Exchange DAG Failover – Solving WAN IP Availability

So you decided to deploy a high availability Microsoft Exchange environment.  You created a Database Availability Group for the databases on the Mailbox servers, carefully thought out the mailbox server roles and even deployed multiple Client Access Servers at two different sites with a nice WAN connection between them for timely synchronization. Your Exchange DR […]
icon

Multihomed ISP Link Availability Challenges

We talk to organizations every day looking to increase the availability of on-premise hosted applications using multihomed ISPs. The most common applications are Exchange and Remote Desktop, both essential components to ensuring workforce productivity for remote or offsite employees.  While managing outbound connectivity through more than one ISP is a breeze today since so many firewall vendors […]