Archive

Day: January 7, 2019

Increase Availability with Ticket Excellence

Everybody has troubles — especially IT professionals. But for obvious reasons, they don’t have the luxury to ignore them, run from them, put them off, or pass them on to somebody else. Doing so would undermine availability. Perhaps the availability of a server or a desktop, or even a workforce. No, in the world of […]

Is Tier IV Certification Worth It?

In a previous article about Uptime Institute, we talked about the different types of certification a company can obtain. Achieving tier certification from Uptime Institute can cost a lot of time and money, but it can be pretty important. According to Colocation America Corporation, “If you’re in the data center business and not familiar with […]