CORPORATE CONTACT INFORMATION

We don’t have fancy corporate offices that you can visit and see where your money is spent, but we do have many ways you can get in touch with us. Choose from any of these options, and we promise to be attentive and responsive.

Telephone:

  • +1 800 584 1514 USA Toll Free
  • +1 828 490 4290 USA Direct
  • +1 800 584 1514 Canada Toll Free
  • +1 647 247 5398 Canada Direct
  • +44 330 808 0228 United Kingdom
  • +31 321 799 800 Netherlands
  • +1 828 490 4290Other International

Sales or General Inquiries:

  • Phone: Choose number above, option 2
  • Hours: 8:30 AM to 5:00 PM Eastern Time (UTC-4)
  • Online: Please use form to the right.

TECHNICAL SUPPORT:

BILLING / ACCOUNTING:

MAILING ADDRESS:

  • Total Uptime Technologies LLC
  • Post Office Box 2228
  • Skyland, NC 28776
  • Overnight / Courier Address:
  • Total Uptime Technologies LLC
  • 1950 Hendersonville Road, #2228
  • Skyland, NC 28776

Abuse/Acceptable Use:

  • For issues concerning our network or inappropriate use of IP space (e.g. spam), please open a case for immediate investigation.
  • To reach the custodian of records, or for subpoena compliance, please open a security/abuse case.

Have a sales-related question?

Email us at: hello@totaluptime.com

Sounds pretty low-tech, doesn't it? But we're very customer-centric here at Total Uptime, and we totally get it if email is your preferred way to reach-out.

So if you don't want to call or live chat, just shoot us an email! We'll do our very best to get back to you in less than an hour between 8 AM and 8 PM Eastern Time, 7 days a week. Give it a try! We'd love to hear from you.

Note to customers: Please do not email us since this goes to our sales engineers, not to our support team. Use one of the contact methods on the left for any and all technical support inquiries so we can ensure you are taken care of right away.

Schedule a personalized demo

Choose a time that works for you below. We promise, no sales-pitch, one of our technical engineers will show our capabilities and answer your questions.