DNS Failover Pools

Don’t want to read the manual? Watch the video instead! Failover Pools are lists of one or more IP addresses (IPv4 or IPv6) that can be assigned to A or AAAA records to automate record changes based on certain monitoring criteria you specify. For example, you may have a failover pool that contains the IP […]

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]

Version 3.10 of our Cloud Platform released

Today we released another update to our cloud platform. Our latest update includes a number of significant features, enhancements as well as back-end improvements. Here are the most notable changes and bug fixes in this version:   General System/Account Changes: CSV table export: We added a new feature to the Domains, Change Log and Server […]

A Comprehensive Guide on Supported Protocols

The Total Uptime Cloud Platform supports a variety of different protocols for use with the Cloud Load Balancer, Web Application Firewall and other networking solutions. These protocols were created to support additional features and functionality, usually at Layer 7, way beyond the standard TCP and UDP protocols also offered. Before you add a port/protocol combination, […]

Multi Site Exchange DAG Failover – Solving WAN IP Availability

So you decided to deploy a high availability Microsoft Exchange environment.  You created a Database Availability Group for the databases on the Mailbox servers, carefully thought out the mailbox server roles and even deployed multiple Client Access Servers at two different sites with a nice WAN connection between them for timely synchronization. Your Exchange DR […]

Multihomed ISP Link Availability Challenges

We talk to organizations every day looking to increase the availability of on-premise hosted applications using multihomed ISPs. The most common applications are Exchange and Remote Desktop, both essential components to ensuring workforce productivity for remote or offsite employees.  While managing outbound connectivity through more than one ISP is a breeze today since so many firewall vendors […]

Failover initiated, but I still get the old IP address. Why is this?

If the table in the Failover tab indicates that a server other than the primary server is “in use”, DNS records have been updated and failover has occurred. If you attempt to ping the host associated with the failover record and you still get the old IP, here are a few things to look at: […]

How does a DNS query work?

When you open your browser and type in “www.example.com”, or a DNS client needs to look up a name used in a program, it queries DNS servers to resolve the name. Each query message the client sends contains three pieces of information, specifying a question for the DNS server to answer: A specified DNS domain […]