Do you only support certain TLD (top level domains)?

We have no restrictions. We support every TLD currently in existence, and even those that don’t exist yet. We also have name servers with the extensions of .com, .net, .info, .org, .co.uk and more to make it easy to match up a name server TLD to your domains’ TLD to ensure a speedy resolution. Not […]

How Fast is DNS Failover?

We’re often asked how quickly an ‘A’ or ‘AAAA’ record controlled by a DNS Failover pool can update across the internet. TLDR: 2.5 minutes is about as fast as it can go. If you’re curious how we came up with this number, here’s the backstory on how it all works. DNS Failover update speed is […]

Can you host a .gov domain?

Yes! Total Uptime does provide secure DNS hosting for Federal, State, Municipal and other Government agencies. We fully support the .gov TLD (top level domain) and offer DNSSEC and 2FA security to meet government security requirements with ease. To learn more about our service, you can visit our Government DNS Service page where you will […]

Resource Record Types

Total Uptime’s Cloud DNS Service supports 27 different DNS resource record types. That includes 26 standard record types and 1 special web-redirect type that we’ve created. Below is a comprehensive list of each record type which you can find in the Cloud DNS management interface. DNS SOA Record This is the “Start of Authority” resource […]

Domains Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to the Cloud DNS service will see the Cloud DNS main tab and this domains sub-tab. There are four main sections as shown above: 1. Main Toolbar The main toolbar is used to […]

Version 3.5 of our Cloud Platform released

Today we released a significant update to our cloud platform which includes numerous improvements to our user interface and API. This first 2016 release includes a number of new features as well as enhancements that will provide better UI feedback and responsiveness we know will make it simpler and easier for customers to deploy advanced […]

How to create a secondary domain / zone.

Here are the steps required to create a SECONDARY DNS zone. Secondary zones allow you to keep your primary DNS hosting at another provider or on another server outside of our network, but increase redundancy by replicating zones to our network so you can add our name servers at your registrar too. Ask your primary […]

How does a DNS query work?

When you open your browser and type in “www.example.com”, or a DNS client needs to look up a name used in a program, it queries DNS servers to resolve the name. Each query message the client sends contains three pieces of information, specifying a question for the DNS server to answer: A specified DNS domain […]

Can you reserve or register domain names?

Although not our core business, we can register or renew domain names for our customers. The fees vary based on the TLD (e.g. .com, .net, .org etc.) and they won’t be the lowest in the industry. We offer domain registration for our customers as a convenience should they wish to keep their DNS and domain […]

5 Things We Do That AWS Route 53 Does Not

Total Uptime’s DNS Service along with our DNS Failover solution are often compared to Amazon Route 53, and for good reason. Organizations are increasingly looking for a reliable DNS provider in light of frequent outages at various Domain Registrars like Network Solutions. IT experts understand that because DNS is the first link in the chain, it must be the […]