Root Cause Analysis to Maintain Uptime

“Houston, we have a problem…” For NASA, the disaster aboard Apollo 13 required a systematic approach. And that’s what they got thanks to the Kepner-Tregoe methodology.  The decision matrix developed by Charles H. Kepner and Benjamin B. Tregoe was employed at NASA to help bring the astronauts home. It is a step-by-step approach. And it is […]

Do you support DNSSEC?

Yes, Total Uptime Cloud DNS fully supports Domain Name Security Extensions (DNSSEC). You can find the full details on DNSSEC Implementation here. What is DNSSEC? DNSSEC (Domain Name Security Extensions) is an enhancement to standard DNS which has been around for a long time. It enhances DNS by creating a secure chain of trust and […]

Cloud Platform Release v21.3.0

Our development team spent the last several weeks working hard to knock out a number of annoying bugs and enhancing features. This is a fairly significant platform update that also improves platform reliability and stability too. We think you’ll like what you see! New Rate Limiting Feature: We added a highly sought-after feature to ADC-as-a-Service […]

How Does DNS Failover Work?

Total Uptime’s DNS Failover automation is a powerful way of increasing availability for any type of web-based service or application that is accessible via multiple IP addresses. Some examples include: An application behind two or more different ISP links Two or more servers at the same or different sites Two or more cloud or hosting […]

Cloud Platform Release v20.10.0

In this release we addressed a number of pesky bugs and made a number of back-end improvements to ensure reliability. Below is a list of some of the more significant changes. Force Zone Transfer Button: Inside of secondary zones is a button to “Force Zone Transfer” that has been there for a number of years. […]

DNSSEC Implementation Guide

We recently added an easy-to-use implementation of DNSSEC in our UI.  The currently deployed version in our UI makes it nearly impossible to misconfigure.  Every time you make a change, it is queued for review by one of our NOC engineers to ensure that the requested actions will not impact any existing chain of trust. […]

Top External Monitoring Tools in 2020

What is external monitoring? In a general sense, it means regularly checking on something to find out what is happening. It’s a way to gather information. In a large network, it means observing and recording data from a wide variety of devices and applications. We should clarify that monitoring and management are not the same […]

Creating a Maintenance Page for Site Uptime

There are times when your website must be taken down for routine maintenance or, in the event of a catastrophic failure of all your servers, must be restored from backup. In either event, a maintenance page is necessary to inform your customers of the reason the site is down and when you expect it to […]

Network Availability is the Name of the Game

Your network is everything. At least it seems that way. You can offer the most wonderful services in the world, but if your customer can’t access them, you’re dead in the water. Let’s face it. Most businesses suffer when the internet goes down, or when critical network services are not available. You’ve probably experienced the […]

What Went Down in 2018

Despite whatever bad news you read in this article, we encourage you to remain positive. It’s just human nature to have a curious interest in the calamities of others. So if that’s what gives you your kicks, feel free to enjoy our 2nd annual dispatch on some of the most interesting outages of the past […]