Can server UP/DOWN alerts be sent as an SMS or Text Message to my phone?

Yes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]

Do you offer 24x7x365 email and phone support?

Yes, absolutely. Total Uptime is here around the clock. As a managed service provider, you can email or even call us 24x7x365 for technical assistance. Our goal is rapid response for technical issues at any time of the day or night, including weekends and holidays. Our sales department is equally responsive, however is not staffed […]

Total Uptime Technologies LLC Announces Its 6th Consecutive SOC2 Type 2 Attestation

Total Uptime Technologies LLC is the cloud availability platform that improves availability, performance, security and connectivity for any application, anywhere. FOR IMMEDIATE RELEASE Skyland, NC, May 16, 2022 – Total Uptime Technologies LLC announces its sixth consecutive SOC2 Type 2 attestation. Total Uptime Technologies LLC, the cloud availability platform, is proud to improve availability, performance, security and connectivity […]

Modify a User

Method:              PUT URI:                       /Account/User/{userID} This method modifies an existing user. Parameter Data Type CompanyId “string” FirstName “string” LastName “string” Title “string” Phone “string” PhoneExtension “string” Cell “string” Active “string” Primary “string” Active “string” PrimaryEmail “string” SecondaryEmail “string” NewPassword “string” VerifyPassword “string” RoleId “string” TimeZoneID “string” EnableSms “string” SupportPass “string” APIAccount boolean (true/false)  

Modify a Company

Method:              PUT URI:                       /Account/Company/{companyID} This method modifies an existing company. Parameter Data Type CompanyName “string” Address1 “string” Address2 “string” City “string” Country “string” StateProvince “string” PostalCode “string” Email “string” Website “string” Phone “string” PhoneExtension “string” Fax “string” PrimaryContactName “string” TechnicalContactName “string” BillingContactName “string” HowDidYouHear “string” PrimaryUserEmail “string” SupportEmail “string” […]

Create a User

Method:              POST URI:                       /Account/User This method creates a new user. Parameter Data Type CompanyId “string” FirstName “string” LastName “string” Title “string” Phone “string” PhoneExtension “string” Cell “string” Active “string” Primary “string” Active “string” PrimaryEmail “string” SecondaryEmail “string” NewPassword “string” VerifyPassword “string” RoleId “string” TimeZoneID “string” EnableSms “string” SupportPass “string” APIAccount boolean (true/false)  

Create a Company

Method:              POST URI:                       /Account/Company This method will create a new company. Parameter Data Type CompanyName “string” Address1 “string” Address2 “string” City “string” Country “string” StateProvince “string” PostalCode “string” Email “string” Website “string” Phone “string” PhoneExtension “string” Fax “string” PrimaryContactName “string” TechnicalContactName “string” BillingContactName “string” HowDidYouHear “string” PrimaryUserEmail “string” SupportEmail “string” SupportUrl “string” TrialEndDate “string” SignupURL […]

Total Uptime Technologies LLC Announces Its 5th Consecutive SOC2 Type 2 Attestation

Total Uptime Technologies LLC is the cloud availability platform that improves availability, performance, security and connectivity for any application, anywhere. FOR IMMEDIATE RELEASE Skyland, NC, May 14, 2021 – Total Uptime Technologies LLC announces its fifth consecutive SOC2 Type 2 attestation. Total Uptime Technologies LLC, the cloud availability platform, is proud to improve availability, performance, security and connectivity for […]

Total Uptime Successfully Completes 4th Consecutive SOC2 Type 2

Attestation confirms the company’s commitment to unprecedented availability ASHEVILLE, NC – June 12, 2020 – Total Uptime® announced today that it successfully completed its fourth consecutive SOC 2 Type 2 attestation highlighting the company’s continued commitment to security, availability and confidentiality. The certification further validates the resiliency and operational excellence of Total Uptime’s global cloud […]

Total Uptime Named Key Player in the Application Delivery Controller (ADC) Market

Company Leads the Emerging Category in ADC MicroQuadrant ASHEVILLE, NC – Total Uptime™, the Enhanced Internet Delivery platform, announced that it has been recognized by MarketsandMarkets, the world’s largest revenue impact company, as leading the “Emerging” vendor category in the Application Delivery Controller (ADC) market in its 2019 report. “Total Uptime … operates one of […]