Notable Network and Cloud Outages of 2021

There are hundreds of cloud and network provider outages every week, more than anyone ever realizes. To help convey the sheer volume of cloud provider and network provider outages, we’ve compiled this running post of the most notable ones in 2021 so far with a primary focus on North American providers, but coverage across the […]

Can I upload a PFX certificate file?

What is a PFX Certificate file? A PFX certificate file, also known as PKCS #12, is a combined file that contains the server certificate, intermediate certificate as well as the matching private key and is password protected. These files are typically used on Windows systems and if you already have a certificate and key on […]

Cloud Platform Release v20.12.0

Between November 25th and and December 29th platform updates are placed on hold in order to minimize any impact to customers who rely on the holiday season for a significant portion of their revenue. So November and the vast majority of December didn’t see any significant changes released. But we were still working hard behind-the-scenes […]

Cloud Platform Release v20.5.0

Our awesome development team has been stuck at home for the last several weeks due to COVID-19 and have worked very hard to add a lot of new functionality and address a few bugs. Below you’ll find a summary of the most important updates included in this version: GEO Weighting: We released a long awaited […]

Major CenturyLink Network Outage to Close 2018

We end the year with a major CenturyLink outage that started early Thursday morning for many and spread across the country, according to reports on Reddit, GeekWire and Newsweek affecting Internet, 911 services and other internet-dependent services like waves and VoIP. The outage also affected other providers who lease long haul connectivity from them, such […]

Configuration Builder Tab

Manage and create Network Packs that can be configured with DNS easily and efficiently. The aim of these configurations is to provide you with an easy way to manage your virtual configurations, while providing excellent services such as Acceleration, Load Balancing, Firewall, and Instant Failover. Below you will find a brief description of this functionality, […]

Add Maintenance Window

Company:  Select a company or sub-company from the drop down window that the Maintenance Window will be affect.  This will determine which Alert Lists you see in the following windows. Name*:  (*required)  Choose a name for your Maintenance window and type it in here. Alert List(s)*:  (*required)  Select which Alert Lists this Maintenance Window will affect.  […]

Edit Alert List

Company:  The company or sub-company the list is available to. Name:  The name for your alert list. Confirmation Level:  Use this setting to choose how many of our regional monitoring nodes must agree/see a device down before sending an alert.  1 means any single monitoring node will send an alert, 2 means that at least 2 […]

DNS Failover Pools

Don’t want to read the manual? Watch the video instead! Failover Pools are lists of one or more IP addresses (IPv4 or IPv6) that can be assigned to A or AAAA records to automate record changes based on certain monitoring criteria you specify. For example, you may have a failover pool that contains the IP […]