Do you have name servers in other locations besides the United States?

Absolutely! We have name servers in many different countries around the world. This architecture ensures excellent global redundancy as well as performance for all of our Cloud solutions customers. You may get the impression that the name server list we’ve provided you in the cloud management portal is too short and isolated to the USA, […]

Notable Network and Cloud Outages of 2021

There are hundreds of cloud and network provider outages every week, more than anyone ever realizes. To help convey the sheer volume of cloud provider and network provider outages, we’ve compiled this running post of the most notable ones in 2021 so far with a primary focus on North American providers, but coverage across the […]

Cloud Platform Release v21.6.0

Our star developers spent the last couple months working hard to knock out a couple annoying bugs and adding new features. This is a fairly significant platform update that also improves platform reliability and stability too. We hope you like it! New Webhook Feature: We added an often requested feature called HTTP Webhooks that allows […]

How to Enable HTTP/2 Support

Enabling HTTP/2 support is quite easy in the Total Uptime ADC-as-a-Service platform. In fact, if you’ve deployed SSL within the last few years, then HTTP/2 support is probably already active and ready to go on your packs in addition to HTTP/1.1. In this article we’ll discuss a little bit about the history and benefits of […]

How to Enable WebSocket Support

The ADC-as-a-Service fully supports WebSockets. WebSocket support is configurable in both the public facing and back-end device settings dialogs. You will need to enable it in both locations for it to pass through to your device(s) correctly. Skip on down where we provide screenshots of exactly where you can find these settings in the panel. […]

How to troubleshoot application timeout issues

Occasionally certain applications that proxy through the ADC-as-a-Service platform will encounter timeout issues. This happens primarily with long-lived connections, such as file downloads over http (TCP port 80) or https (TCP port 443) as well as SSH or SFTP connections, typically over TCP port 22. Solving these timeout issues is generally pretty simple, but diagnosing […]

Global Server Load Balancing (GSLB)

What is it? And how can you implement it? SHORTCUT: If you just want to get to the part about configuring GSLB in the Total Uptime panel, skip to it here! Global Server Load Balancing (GSLB) or GEO Load Balancing is in hot demand, perhaps now more than ever before. Placing content as close as […]

Cloud Platform Release v20.10.0

In this release we addressed a number of pesky bugs and made a number of back-end improvements to ensure reliability. Below is a list of some of the more significant changes. Force Zone Transfer Button: Inside of secondary zones is a button to “Force Zone Transfer” that has been there for a number of years. […]

VoIP Disaster Recovery

Disaster recovery (DR) planning is essential for active businesses. We’ve written a lot about it here on this blog. Usually it’s about internet services and websites and data services. But what happens if your phone system goes down? That can be a real disaster too. And it’s especially vulnerable now that many businesses have moved […]

Measuring Failure

If you are goal-oriented, you know how important it is to measure success. For network professionals, the goal is usually 99.999% availability. But despite all the counsel we’ve heard about focusing on the positive, sometimes we need to take a closer look at what negative things may affect us. For network management, there are several […]