Can you load balance FTP servers?

Yes, the Total Uptime cloud load balancer can distribute traffic to traditional FTP servers. To properly configure FTP for the highest possible throughput, there are only a few steps you need to follow. Configure your server to allow all TCP traffic from our load balancer IP addresses. You can find a list of IP addresses […]

How to troubleshoot application timeout issues

Occasionally certain applications that proxy through the ADC-as-a-Service platform will encounter timeout issues. This happens primarily with long-lived connections, such as file downloads over http (TCP port 80) or https (TCP port 443) as well as SSH or SFTP connections, typically over TCP port 22. Solving these timeout issues is generally pretty simple, but diagnosing […]

How Does DNS Failover Work?

Total Uptime’s DNS Failover automation is a powerful way of increasing availability for any type of web-based service or application that is accessible via multiple IP addresses. Some examples include: An application behind two or more different ISP links Two or more servers at the same or different sites Two or more cloud or hosting […]

Creating a Maintenance Page for Site Uptime

There are times when your website must be taken down for routine maintenance or, in the event of a catastrophic failure of all your servers, must be restored from backup. In either event, a maintenance page is necessary to inform your customers of the reason the site is down and when you expect it to […]

How to Install a SSL Certificate

Total Uptime gives you the ability to load a SSL certificate and key pair for use in SSL offload or decrypting the SSL session in order to insert client IP headers.  This article describes the process of retrieving your certificate and key files from a Linux web server, uploading them, and pairing them in our […]

Reporting Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! The top section of the Cloud DNS Reporting tab will show package utilization information. It compares what you have used to what is included in your subscription. It is possible that the “included” column does not […]

Monitors Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to Cloud Load Balancing will have access to the MONITORS tab, as shown in the image below. Monitors do not work on their own, but are attached to servers in an ALF pack […]

Selecting the Right Monitors for Your Website

Suppose you’ve just launched a new website and you want to make sure that everything keeps working fine. What’s the next step? You could just hope and pray, but there is merit to being more proactive than that. The responsible thing to do is to monitor your website, including all the critical pages, services, and […]

DNS Monitors Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to Cloud DNS Failover (included in the Professional, Premium & Enterprise packages) will have access to the MONITORS tab, as shown in the image below. Monitors do not work on their own, but […]

Resource Record Types

Total Uptime’s Cloud DNS Service supports 27 different DNS resource record types. That includes 26 standard record types and 1 special web-redirect type that we’ve created. Below is a comprehensive list of each record type which you can find in the Cloud DNS management interface. DNS SOA Record This is the “Start of Authority” resource […]