Search for Service Alerts

You can search for a specific alert by using the “Search” button. Select the FIELD you’d like to search in the first box, HOW to search in the second box and enter the string you’d like to search FOR in the third box.   Field:   To make use of the Search function, select the […]

Can server UP/DOWN alerts be sent as an SMS or Text Message to my phone?

Yes, if you want to receive alert messages to your phone as an SMS or Text Message, you need to do two things. First, you need to create an alert list. Secondly, you need to edit your user profile and add a mobile number. To access your user profile, click the ACCOUNT link in the […]

How can I reduce the number of email alerts I receive?

When you configure an Alert List to receive UP or DOWN notifications for your servers, our developers believed that more is better. So true to form, if a server goes down, you’ll receive an alert for every port from each of the 7 regions around the world that we currently monitor from.  For many customers, […]

Cloud Platform Release v21.12.0

Today we released cloud platform version 21.12.0 which includes a new WAN Optimization feature as well as a few bug fixes. Below is a list of the most notable changes you will find in this release. WAN Optimization: We released a new feature today to help improve network throughput across the ADC-as-a-Service platform where large […]

Cloud Platform Release v20.6.0

Our June 2020 Cloud Platform Release contains a significant number of back-end and other unseen updates to improve the performance and resiliency of our global DNS and ADC-as-a-Service platform. Below you’ll find a summary of the most important updates included in this version: Route Optimization Control: We released UI controls for a new Route Optimization […]

Cloud Platform Release v20.5.0

Our awesome development team has been stuck at home for the last several weeks due to COVID-19 and have worked very hard to add a lot of new functionality and address a few bugs. Below you’ll find a summary of the most important updates included in this version: GEO Weighting: We released a long awaited […]

Cloud Platform Release v19.6.0

Today we released minor version 19.6.0 of our cloud platform. This release includes a few bug fixes, back-end improvements plus a couple new features and enhancements: DNS Failover: We enhanced A and AAAA records to now show (in a slightly greyed-out text) the IP address(es) that the Failover service is giving out in DNS. Previously […]

Top External Monitoring Tools in 2020

What is external monitoring? In a general sense, it means regularly checking on something to find out what is happening. It’s a way to gather information. In a large network, it means observing and recording data from a wide variety of devices and applications. We should clarify that monitoring and management are not the same […]

Environmental Monitoring Just Keeps Getting Better

A data center has many components, but none are more critical than the environmental monitoring system. The technology infrastructure may be state-of-the-art, but if such things as heat or moisture are left unchecked, then all that expensive equipment could fail and cost unnecessary expenses and downtime. Data center managers must have an all-of-the-above strategy that […]

Cloud Availability Platform v18.3.1

Today we officially released a minor update as version 18.3.1 to our cloud platform. The following updates were included in this release: Private IP Ranges: We updated how we handle private IP ranges assigned to customers and VRFs to allow customers to have multiple non-consecutive ranges more easily. WAF Profile Editing: We’ve enhanced the WAF […]